This product was once amazing This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.

Started to use this as an alternative… Started to use this as an alternative to buffer. Well it gave me the all I need and they have a well designed website. Since socialsprout works for me at the minimum level, I can say I am satisfied with their service

This is a totally scam company with… This is a totally scam company with dark methods as their business model. They continue to spam and even after trying to unscribe via the link in their mail and also writing a personal mail to them the spam and scam e-mail drops in. It don’t even matter if you block the email address they only send from another e-mail. Contact the police if you get spam. The IT department in the police is more than interested in EU to get more info to be able to sent them so they can press charges

Overall I have loved their platform Overall I have loved their platform. I do wish the account teams wouldn't switch so much, but I get that happens with companies like this. My team loves the ease of use, and ability to have everything in one place.

Beware Beware: in order to downgrade or cancel, you're forced to chat with a customer service rep. That rep then won't be able to downgrade you and will "put you in touch with the customer success team." Just seems like a poor user experience in an effort to prevent revenue loss.