Consumer
GBReported to the bank for fraud Reported to the bank for fraud. Don’t remember ever signing up to this service, now taking £29.99 per month for something I’ve never used / signed up for. Comes off your statement as “wwidealpdf”. Real scumbag behaviour, I totally agree with all the 1-star reviews. I’d be ashamed to work for these guys.
Valda Mardle
GBReported to the bank for fraud Reported to the bank for fraud. Don’t remember ever signing up to this service, now taking £29.99 per month for something I’ve never used I totally agree with all the 1-star reviews.
Mon Chao
SGI wish i did my research regarding this… I wish i did my research regarding this company before I ever engaged in their service. I paid 1.20 for a ONE TIME usage of their PDF amendment service. NO WHERE was it mentioned that there would be an automatic monthly subscription upon the one time charge. When i noticed the first monthly deduction, I emailed in immediately to request for a refund, indicating there has been a misunderstanding. To my horror, I received a template message from the company implying that the automatic subcription was indicated clearly and it was basically my fault that I did not read it properly. Exact same experience as hundreds of users who have complained about this site. Do not be mistake, THIS IS their business model. They are in the business of scamming you and charging hefty monthly bills without your knowledge... I simply cannot believe such a company is still allowed to operate! They clearly do not care about receiving a negative review as they only care about ripping people off each time they 'try' the service
Mr Butler
GBWhy a 1 star Why a 1 star? - You need to convert a Word doc to pdf, and discover PDFsmart online - It says they will only charge a one-off $1.99 for seven days of use of their service, which seems reasonable - Two weeks later you discover they've taken 29.99 from your bank account - The charge comes up as fraudulent by your bank because so many other people have complained about this company and its practices - But the bank can't stop it because buried in Pdfsmart's terms is that they will charge 29.99 after 7 days, even though it's advertised as a one-off fee. - So Pdfsmart may or may not be technically fraudulent, but are engaging in what seems to be highly deceptive practices - So steer well clear, and ignore whatever 'reply' they may post below
Pavel Tajc
GBFree they said They lure you into uploading, editing and when you have wasted your time, THEN, they require a payment while they advertised it was a free tool. Fraud, lie.