Very bad company Very bad company. I am PRO user and I dont have chat support, always have problem with site, always some erors on server, delete my flows etc

Incorrect Pro Subscription Charges I've been a customer of ManyChat for over 5 years, however in March this year I discovered that a new ManyChat pro subscription had started on one of my Facebook pages without my knowledge or notification emails. This is an error on ManyChat's part however I only discovered this now, over 6 months later and ManyChat are refusing to refund the amount. I used to be a big fan of this company however you should be aware of this problem and if connected to the service, with a card on file, check your account regularly.

Unresponsive Customer Support Eight days we've been waiting for a response to a support ticket. Either grow your support team or pack your bags and go home. The unreliability of both the platform and support agents makes Manychat untenable as a solution for our business.

Avoid using if you are a business! We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.

SUCKS SUCKS. Total time waster. Stay away from Manychat. Extremely confusing and not user friendly at all. Customer support is non-existent. They should charge $49 and put those resources into helping its users.