Manychat billed me days after i… Manychat billed me days after i cancelled my subscription :(((((((((( I am crying why would they do that! They have lost me really. They say the following but still charged me "Please keep in mind that the subscription won't cancel immediately. The status of your subscription will become "Pending cancelation", and the subscription will be canceled completely at the end of your billing period. Do not worry, you won't be charged for it again. If you changed your mind, you can get back to Pro during the "Pending Cancellation" status. To do this, just click the green "Return to PRO" button seen in the screenshot above. NOTE that you need to cancel your Pro subscription first if you want to permanently disable your bot. Hope this helps!"

Love ManyChat Love ManyChat - works hard to ensure compliance with Facebook's policies, has amazing user support in the ManyChat Community Facebook group. This is a game changer and something I recommend to every client I work with!

Incorrect Pro Subscription Charges I've been a customer of ManyChat for over 5 years, however in March this year I discovered that a new ManyChat pro subscription had started on one of my Facebook pages without my knowledge or notification emails. This is an error on ManyChat's part however I only discovered this now, over 6 months later and ManyChat are refusing to refund the amount. I used to be a big fan of this company however you should be aware of this problem and if connected to the service, with a card on file, check your account regularly.

SUCKS SUCKS. Total time waster. Stay away from Manychat. Extremely confusing and not user friendly at all. Customer support is non-existent. They should charge $49 and put those resources into helping its users.

Avoid using if you are a business! We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.