Avoid using if you are a business! We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.

Support is slow and not affective Support is slow and I didn't get the support I needed. Just sent me to read long articles but never got a specific answer to my issue. Hope you'll get better in the future. For me, the experience of working with Manychat was one big frustration.

Horrible! Horrible!! Cant work because of too many bugs. Getting 100 emails every hour. Turned all notifications off. Nothing works!!! Nightmare. I curse the day I registered

Unresponsive Customer Support Eight days we've been waiting for a response to a support ticket. Either grow your support team or pack your bags and go home. The unreliability of both the platform and support agents makes Manychat untenable as a solution for our business.

Worst Ever Worst ever. Very limited to do calculations (just the basic ones) When I tested the flow, it repeats messages. The flow should ask for three values to do a simple calculation, It asks for the first value and skips the rest, right to the last message. Useless. Support sucks, no answers whatsoever. What annoys me the most is the waste of my time trying to figure how this thing works on my own: impossible. Stay away for these ****.