Is cometchat going out of business??? This company is now unresponsive except when they want your money. I recently purchased the Platinum self hosted edition for close to $500 as well as the mobile edition for another $500. I asked their team to install it and before I could even launch, there were bugs. I'm supposed to have premium phone support and priority email/chat support with my package but can't reach anybody. It's a never ending revolving door. The phone number is US only (I'm in Canada) and I haven't received a response to multiple support requests for days so I can launch my site. They had no problem taking my thousand bucks and nobody told me they would be changing their platform and that mine would be obsolete before I could even use it. Cometchat...what is going on? Or are you going out of business?

I have been tricked into buy this… I have been tricked into buy this software twice. It absolutely does not work. It won't install through the install on phpfox and when I go around the install only parts of it seem to install, which means it looks good, but it's useless.

Look elsewhere cometchat is terrible. We installed the comet chat service, and had it for the past year. We have not been able to roll it out and have our client use the system because of the many bugs and the poor response from the support. The site gives the impression that the software is a one time fee.... which is true but what is not said is that the software is updated at least once a month, and within he first 30 days of the use of the service it was not working. Cometchat told us that it needed to be updated, oh and by the way we don't do that unless you have our support package at an extra high cost. What else is that the software has not worked smoothly at all, it works fine for a day or two then it has problems again. Crosstalk and looping messages and crashing apps. There is not a month of trouble free use, it is constantly broken and when updated the android and apple apps must be recompiled as well adding further down time. ... In conclusion I do not recommend this product and if I could get a refund if I would. Oh but wait they don't refund you for software that doesn't work.

Worst Service The service is not good at all, making follow up related to an issue from last 1 month and they do not have a solution for it, the only answer we get all issues will be resolved in next version. God knows when they will have new version.

Bought the best they have Bought the best they have, difficult, badly structured code, poor support, badly implemented UI..what else is there to say,, :)