Comet chat is great Comet chat is great. The team is very responsive when you need any customisation done for your website. It is probably the most user-friendly chat out there. Further, the admin panel is also very clear and easy to use. I recommend anyone to use comet chat when they need a third party chat client to connect people or customers in general with a service representative.

Do NOT purchase this software Do NOT purchase this software. They will NOT honor their 30 day refund policy after I purchased two subscriptions to their plugin, which did NOT work at all. After 3 days of working with their crappy support they now give me nothing but a hassle and excuses refusing to refund me. Now I'm forced to contact my credit card company to get my $100 back :-(

Worst Service The service is not good at all, making follow up related to an issue from last 1 month and they do not have a solution for it, the only answer we get all issues will be resolved in next version. God knows when they will have new version.

Bought the best they have Bought the best they have, difficult, badly structured code, poor support, badly implemented UI..what else is there to say,, :)

Is cometchat going out of business??? This company is now unresponsive except when they want your money. I recently purchased the Platinum self hosted edition for close to $500 as well as the mobile edition for another $500. I asked their team to install it and before I could even launch, there were bugs. I'm supposed to have premium phone support and priority email/chat support with my package but can't reach anybody. It's a never ending revolving door. The phone number is US only (I'm in Canada) and I haven't received a response to multiple support requests for days so I can launch my site. They had no problem taking my thousand bucks and nobody told me they would be changing their platform and that mine would be obsolete before I could even use it. Cometchat...what is going on? Or are you going out of business?