Wish I go give ZERO Stars because that… Wish I go give ZERO Stars because that is what we have gotten - ZERO action. We are taking to our State's Attorney General and plan on legal action. Last we heard was their tech support would reach out - not happened in a month despite sending emails - no management contact what so ever

Yext is an outstanding company!! Yext is an outstanding company!!! Absolutely worked wonders on driving more business online - Complete game changer!! Not only driving more visitors to our websites but also increased phone calls and directions to our garages. Giving control of our online presence; making our businesses correct and available on multiple platforms! "One source of truth" Their support team is fantastic! Helpful, quick to respond and always happy to give great advice. Cannot recommend enough!

Do not trust. Zero customer service response They double charged me on my subscription, would not give the extra $500 back so when my bank took it back they closed my active account. Their support is horrible good luck getting in contact with them. Since I bought a subscription my gmb rank has gone down. What a nightmare. I do not recommend this unprofessional company to anyone. Update: Yext responded on trust pilot but still has not contacted me whatsoever. Sad they respond to reviews faster than they respond to support

Lifesaver during the pandemic Yext has been a lifesaver during the past year, with the uncertainty and quick changes of opening and closing of stores in the UK. Being able to update all listings in one place has saved valuable time and helped us work smarter with reduced resources. Keeping our customers updated with the key information they needed. Working with Yext for the past 2 years has really helped increase visibility for our businesses and get a great understanding of our customer's behaviour.

They tied us into a yearly contract… They tied us into a yearly contract with no way to get out of it even though that part of our business is going out of business. There was no way to scale back as most of our clients were scaling back and we were on the hook for costs on items we were no longer getting revenue on. They would work with us in no way at all to help us navigate a difficult time in our own business or allow us to go to a month to month basis or help us come up with a solution that would work. Basically told us to pound sand. Disappointing to say the least.