They tied us into a yearly contract… They tied us into a yearly contract with no way to get out of it even though that part of our business is going out of business. There was no way to scale back as most of our clients were scaling back and we were on the hook for costs on items we were no longer getting revenue on. They would work with us in no way at all to help us navigate a difficult time in our own business or allow us to go to a month to month basis or help us come up with a solution that would work. Basically told us to pound sand. Disappointing to say the least.

non-existent support system Hello Yext, I still have not hear anything back after your Dec 21, 2023 reply, and going to the support URL as suggested. Your system stinks, plain and simple. Support a couple years back work flawlessly, but is non-existent now. Even writing a letter to the CEO in New York resulted in zero response. My company just renewed for another year of no service support, and expect someone to immediately call or write back. No more support system tickets should be needed, as no one obviously sees these, or the system is not working.

I have had nothing but problems with YEXT I have had nothing but problems with YEXT. Their support takes days to respond to urgent issues for my clients. A poorly run company with awful client service. There are so many better solutions for list management.

Scammers Someone from this company try to take ownership of my Google page illegally. Scammers.

Great Platform, Great Service! As a real estate property manager and developer, location matters most! Yext makes it easy to update important information that our residents and future residents can see in real time! Their partnership with Google is just icing on the cake. Now I can log into one platform to make any updates I need, knowing that information will push to Google My Business almost instantly. If I have any questions, my Yext rep is there to help me along the way.