There are no customer service numbers… There are no customer service numbers that work. I found 4 numbers and only 1 worked, and simply said to go online and request help. I have to know account information that was unknown to me and no one could be found to reach out to. All I wanted to do was change the form of payment but now I will simply cancel that credit card and be done with any future charges.

BEWARE FALSE ADVERTISEMENT!! BEWARE FALSE ADVERTISEMENT!! My company is highly disappointed about the false advertisement YEXT markets and promotes. Yext.com actually provides ZERO value to any businesses. I actually cannot believe they are getting away with this and marketing and promoting yext.com services as "VALUABLE FOR SEO". The sales agent made up the stories about "SE Value" Yext.com provides. I am canceling our Yext placement. YEXT.COM provides ZERO VALUE.

They tied us into a yearly contract… They tied us into a yearly contract with no way to get out of it even though that part of our business is going out of business. There was no way to scale back as most of our clients were scaling back and we were on the hook for costs on items we were no longer getting revenue on. They would work with us in no way at all to help us navigate a difficult time in our own business or allow us to go to a month to month basis or help us come up with a solution that would work. Basically told us to pound sand. Disappointing to say the least.

Great Platform, Great Service! As a real estate property manager and developer, location matters most! Yext makes it easy to update important information that our residents and future residents can see in real time! Their partnership with Google is just icing on the cake. Now I can log into one platform to make any updates I need, knowing that information will push to Google My Business almost instantly. If I have any questions, my Yext rep is there to help me along the way.

I have had nothing but problems with YEXT I have had nothing but problems with YEXT. Their support takes days to respond to urgent issues for my clients. A poorly run company with awful client service. There are so many better solutions for list management.