Bernardine Thompson
GBDo not trust. Zero customer service response They double charged me on my subscription, would not give the extra $500 back so when my bank took it back they closed my active account. Their support is horrible good luck getting in contact with them. Since I bought a subscription my gmb rank has gone down. What a nightmare. I do not recommend this unprofessional company to anyone. Update: Yext responded on trust pilot but still has not contacted me whatsoever. Sad they respond to reviews faster than they respond to support
Allison Rice
GBPoor support Poor support. They "offer" an online chat session but there is no one monitoring. Strange website that looks like it was pieced together with various people. No direction, no flow, no understanding of what they even do overalls. Totally messy. Would rather work with crisp concise supportive companies that have a better focus and know how to market what they are actually doing.
Emma Jarvis
GBLifesaver during the pandemic Yext has been a lifesaver during the past year, with the uncertainty and quick changes of opening and closing of stores in the UK. Being able to update all listings in one place has saved valuable time and helped us work smarter with reduced resources. Keeping our customers updated with the key information they needed. Working with Yext for the past 2 years has really helped increase visibility for our businesses and get a great understanding of our customer's behaviour.
Ali Blake
GBBEWARE FALSE ADVERTISEMENT!! BEWARE FALSE ADVERTISEMENT!! My company is highly disappointed about the false advertisement YEXT markets and promotes. Yext.com actually provides ZERO value to any businesses. I actually cannot believe they are getting away with this and marketing and promoting yext.com services as "VALUABLE FOR SEO". The sales agent made up the stories about "SE Value" Yext.com provides. I am canceling our Yext placement. YEXT.COM provides ZERO VALUE.
Raita
GBYext is blablabla ... wasting money I have a small restaurant that moved to a different location and i paid Yext to do the update on different website "the ability to control and manage largest network of maps, apps, directories, search engines, and social networks, ". They charge me $449 that's a lot of money and they didn't do the job, like for simple example Yellow page, citydata, allmenus, ... still on the old address. And then i receive a week ago "Yext 45 Day Auto Renewal Notification" Witch i cancel of course and Yext will no longer guarantee control of your listings ... What that mean !!! i have to redo the job myself