Outstanding service Outstanding service. I would recommend it.

AVOID AT ALL COSTS. Deceptive and Misleading. I had a 14-day trial and created some posts for a campaign and saved the QR codes which it allows you to do. What it doesn't tell you is that after 14 days all these codes you created will STOP functioning unless you sign up. What A Total Rip Off! I now have to redo all the posts that I created and I have lost any benefit from the ones used. I am furious! I think this is deceptive and misleading business practice. The only good thing about the experience was I discovered you could make your OWN QR codes very easily on Inkscape which is genuinely free. Hth.

AVOID Bitly AT ALL COSTS Would give 0 Stars if possible. Absolute rubbish that has invaded my phone and prevents legitimate APPs from connecting to the appropriate sites. Have tried to get Bitly support to remove block but no help. Just need to get rid of Bitly. DO NOT INSTALL, AVOID AT ALL COSTS AS ABSOLUTE RUBBISH.

Infested with short links to adult sites. For many years we have gotten our inboxes full of bitly links containing adult sites. Bitly has been advised of this many times, but obviously never answered nor acted on any of our reports. I have to suspect that bitly profits hugely from unsolicited advertisers and junk mailers.

Great if using basic services. TERRIBLE support and bulk upload features Product is decent. Massively let down by the EXTREMELY slow and incompetent first line customer care (despite being a paid member) each time you contact them expect a min 2 day reply. Bulk uploading of links doesn’t work if you are redirecting to the same link. Instead you have to add “UTMs” which is time consuming for each one. I have now moved to another provider where bulk uploading works and emails are responded to in a couple of hours max. Bitlys 2nd line support is far more responsive in the 2 times I had to reach out. Just to respond to each email takes 2-3 days minimum and up to 5 days!! Only good if you are doing ad hoc links here and there and using the free account- Only getting two stars for this reason otherwise 1. Avoid if paying and expecting support.