Bitly

5th Ave 139, 10010, New York, United States
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1.65
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

5.00%

1

80.00%
About Bitly

Bitly is a link management platform. You bring us your digital content, we make it connect and ignite with your audience. Need support? http://bitly.is/heretohelp

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Andras
ES

Terrible support with huge bugs! We created a QR code and printed it on hundreds of products. Then our QR code disappeared from the system. When I asked customer service if they could restore it because it is causing us a lot of damage, they said they were aware of the problem and would let me know when it was fixed. That's all. They didn't care at all about our loss due to their software not working. This is not the first time I haven't found customer service useful and just wasted my time with it, just like with the program, which often doesn't work the way it should. The management should be replaced very quickly, otherwise the company will go bankrupt...

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Coachingzentrum Olten
CH

We printed a brochure with bitly QR… We printed a brochure with bitly QR codes. Initially they worked fine, but since a few weeks they are blocked by bitly. I reached out to them several times, the issue remains unsolved. They simply closed the first ticket stating the links work, and they are not responding to any new appeals. DO NOT USE bitly for printed documents.

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Abbie Edwards
GB

Please do not waste money upgrading. Customer support ignore you. After using Bit.ly for years, I was really excited to upgrade to be able to use a custom URL. You can imagine my disappointment at their complete lack of professional choices for a short URL as well as not even allowing us to use our own domains - For reasons specifically not stated on their website. Their accounting team, support and sales team are now actually ignoring my emails. Which as you imagine, makes me feel like we've been robbed. We've paid about £250 for nothing, and they are refusing to acknowledge that.

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Susan Njoroge
GB

Outstanding service Outstanding service. I would recommend it.

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Veronica Aragon
GB

Water damage repair They are professionals.A big thank you for All Property Claims.My claim was processed with their help and work done with excellence.It was my first experience with them and I am very grateful.

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