We were looking for a mobile tablet… We were looking for a mobile tablet solution for our exclusive steak place and Possible delivered the best solution available within our price range. Now with their support and ease of use we have 20 tablets running on a server through them.

Turn and run as fast as you can System has systemic rounding issues. Reports are repetitive, information is poorly presented and inaccurate. Data and changes to data must be keyed into each separate terminal. Discounts are confusing and change with the sequence in which item are added to the customer's invoice. Accounting for coupon discount totals appear as an item category and are netted into the total sales. Errors occur while deleting unused items causing the system to retain sort keys for items that no longer exist. On the bright side, support will answer their phone, just don't expect to have anything corrected. The list of problem with this system goes on an on and on and ........

They sold me POS to be suitable for a… They sold me a POS system to be suitable for a retail store. After charging me PST and GST for Ontario Canada sales tax I was asked to pay for custom duty when it was shipped from Texas, US. They never paid me back for the cost of customs duty. After a couple of weeks, I realized their software for Canadian use is not practical and many functionalities are missing for the Canadian Version. Lastly, I decided to return it back. They kept me waiting for three weeks to issue an RMA. After complaining many times someone emailed me and told me that I can mail the items to the address of the sender in the Ontario department at my own expense and they will return the cost of shipment when they got the POS in their hand. When they received it I had another challenge to get my whole money back which is about C$1450.00. Still, I am waiting to get my money back and still they are trying to buy time by saying forwarded your letter to accounting and blaming Quickbooks has a problem issuing a return. It is over four months that I am still waiting and waiting to get my money back. Do you as a reader don't you consider this kind of behaviour from a company so-called OVVI can be a kind of fraud? I have not seen this company be as a member of BBB. I will search and see if it is.

Personal Processors and Ovvi- robbing me blind! I really got suckered by Personal Processors selling OVVI POS's. Promised my business the "best" POS software for my restaurant, with amazingly low credit card processing rates. "NO CONTRACT" They said! "We'll give you $1,000 US to sign up, ($500 to cancel existing processor contract, and $500 to cancel us if dissatisfied" They never deposited the $1,000. I spent weeks trying to work with the Ovvi system, butit was painfully slow, and there wasn't any instructions. So complex, that I needed to call technical support to run a simple payroll report, and damn near everything else. I wasted 20 hours hooking up the system three times, and disconnecting my existing system three times, and trying to get a simple burger order placed in under two minutes. Never even got close. When I told them I didn't want the Ovvi system anymore, I was told I had signed a five year contract at $375/month, and I had to pay it all off. They even sent me a copy of my electronic signature on some document that didn't have a contract number on it, and had never been sent to me. I NEVER signed it, electronically or otherwise. I've had my bank account debited for over $1,500, and now I'm paying a lawyer's retainer fee of $3,000 to get these guys out of my bank account. Meanwhile, I'm also having to store three terminals with 6 printers and various other boxes of their stuff. They don't seem to want their equipment back, since I've had it for 5 months. Additionally, I keep getting emails from BOOM, and Ascentium asking for more money. Mike, and Stephanie at Personal Processors never told me about Boom, Ascentium, or the Merchant Solution Center. Very devious to Bait and Switch me over to third (fourth?) parties to gain access to my bank accounts. In the two months I tried to get their system to work, I never ran one credit card through their portal.

They where quick to sell me a system nothing but lies… They where quick to sell me a system and change my merchant services that I was extremely happy with and they said they cant sell me a system with out merchant. I went to find out that was a lie. I called all day and try to resolve an issue with there reporting and how things get reported that where incorrect. I then went to review my account and seen that over three thousand dollars where missing and the financial manager Debra stated she would get back to me and lied the whole time. Adam the sales representative lied the whole time and stated that the company is very big on morals and wanted do everything right and stated he was there but once the sale was over he was done. They tried to sneak things in on contracts and lie to get what they want. Once a problem happens management don't want to solve any thing they just want do hope everything goes away. I WILL BE GETTING WITH MY ATTORNEY FOR FALSE ADVARTISING AND MISS LEADING A CONSUMER TO BELIEVE SOMETHING TO MAKE A SALE.