Unresponsive We replaced our POS with OVVI Unfortunately we were not informed that the system does not automatically batch credit cards if you are using the cloud-based system. This caused a large backlog of credit card charges and of course no revenue for the business. The card processor for the company is absolutely unresponsive and will not return calls. It forced us to use a secondary system and we have lost the ability to track sales.

POSSIBLEPOS features a Customer Display… POSSIBLEPOS features a Customer Display System, which can be utilized for promotions or showcase menu items in multiple places within your premises. Similarly, the system offers delivery monitoring to manage numerous deliveries at once This is a good all-around option, and a great one for managers Has a ton of restaurant-specific features servers can split menu items and bills among customers

We were looking for a mobile tablet… We were looking for a mobile tablet solution for our exclusive steak place and Possible delivered the best solution available within our price range. Now with their support and ease of use we have 20 tablets running on a server through them.

Turn and run as fast as you can System has systemic rounding issues. Reports are repetitive, information is poorly presented and inaccurate. Data and changes to data must be keyed into each separate terminal. Discounts are confusing and change with the sequence in which item are added to the customer's invoice. Accounting for coupon discount totals appear as an item category and are netted into the total sales. Errors occur while deleting unused items causing the system to retain sort keys for items that no longer exist. On the bright side, support will answer their phone, just don't expect to have anything corrected. The list of problem with this system goes on an on and on and ........

The worst pos in the world. I don’t know how to start but they are the worst pos in the whole world. I’ve stuck with them for the past two years and it cost me money, my health and loss my customers. They don’t know anything when I said anything I mean nothing at all. I been having the same issue for the last two years even if I did everything they asked me to do. Changing credit card processor twice, changing pin pad twice and changing internet provider but I still have the same issue with my credit card machine. I have to call them maybe ten times a day to fix and run credit card transactions. There is a communication error every time when I try to do cc transactions and they couldn’t give me any solution. The only thing I was told is the problem is my internet provider. And I changed my internet provider but still the same issue. Even we had a conference call between me, internet provider and ovvi but no solution. Then I was told the problem is the credit card processor and I changed that too and cost me $500 termination fee but still have the same issue. And again we had a conference call between ovvi and credit card processor and they were told there was no problem. Even the internet provider company suggested to do something at their end but they didn’t do anything to solve this issue. Because of this I’m losing customers and income but still they charge me every month for the crappy service. The one thing it makes me confused is they blame the internet provider and credit card processor for the issue that I have but they are the only person to fix it temporarily. If I have internet problem there is no way I can call ovvi to fix that even if I do, there is no way they can be able to fix the internet problem because they are completely two different companies and ovvi can’t fix internet problem and as well internet provider can’t fix ovvis problem. So please please stay away from those people. It’s like living in hell for the last two years. The only thing they can do is blaming others instead of fixing their issues. I had a chance to talk to the ex employee from ovvi and I was told the reason they left ovvi was with the same issue. They were told to say the problem is not with ovvi but with internet provider or credit card processor. They even blame their own partner credit card processor. You can imagine how it looks like working with Ovvi for the last two years. So people open your eyes and do your own research. Please don’t switch or start with ovvi. It’s better to do business with out accepting credit card instade of working with ovvi. Not even they give you to use it free. It’s not worth it. Think about your health. Trust me I start taking blood pressure medicine after I got Ovvi. I will update you guys what they will do with the problem I’ve been having for the last two hell years.