They sold me POS to be suitable for a… They sold me a POS system to be suitable for a retail store. After charging me PST and GST for Ontario Canada sales tax I was asked to pay for custom duty when it was shipped from Texas, US. They never paid me back for the cost of customs duty. After a couple of weeks, I realized their software for Canadian use is not practical and many functionalities are missing for the Canadian Version. Lastly, I decided to return it back. They kept me waiting for three weeks to issue an RMA. After complaining many times someone emailed me and told me that I can mail the items to the address of the sender in the Ontario department at my own expense and they will return the cost of shipment when they got the POS in their hand. When they received it I had another challenge to get my whole money back which is about C$1450.00. Still, I am waiting to get my money back and still they are trying to buy time by saying forwarded your letter to accounting and blaming Quickbooks has a problem issuing a return. It is over four months that I am still waiting and waiting to get my money back. Do you as a reader don't you consider this kind of behaviour from a company so-called OVVI can be a kind of fraud? I have not seen this company be as a member of BBB. I will search and see if it is.

Attentive & Accommodating The staff at POSsible has always been accommodating and attentive to our unique business needs. We always feel like a priority and the team has gone above and beyond to help our company over the years.

Very dependable pos solution Menus took a little long for us to learn but overall good system. This has too many features - little overkill for our small operations.

Unresponsive We replaced our POS with OVVI Unfortunately we were not informed that the system does not automatically batch credit cards if you are using the cloud-based system. This caused a large backlog of credit card charges and of course no revenue for the business. The card processor for the company is absolutely unresponsive and will not return calls. It forced us to use a secondary system and we have lost the ability to track sales.

Lets start with they have resellers… Lets start with they have resellers reel you into a leasing agreement. To this date it has cost me over $7,000 for a system that was only used for the 1st 6 months of the "contract" the POS system ALWAYS had issues with not being able to function correctly. They blamed the internet provider, had me change providers (lost money there) same issues. We got to the point where we just stopped using the POS because we would have our customers waiting for the issues to get resolved or the system to get update. When we tried to return all the equipment they told us we were stuck with a 5 year contract. Now we are trying to give back this equipment because we our lease is over and they gave me a number that is disconnected. What a joke.