Customer bobby harris
GBMisleading and not trusted I spoke to.a… Misleading and not trusted I spoke to.a person on ultra mobile claims there is no Esim or sim trial for 7 days is laughable it is posted where it is misleading people if anyone wants mobile service must pay today to start it up I don't trust them
Tammy
GBYour prices are the best around I have… Your prices are the best around I have ever found and your data is also very well especially when you use your Wi-Fi at home safe and secure
Tho Phung
GBI placed order of phone card from this… I placed order of phone card from this company 5 days ago on 04/12/24. But they haven't shipped out yet. Today, 04/17/24, I called to cancel the order. They did not want to cancel saying they shipped out two days earlier. However, that is a lie. I haven't received any shipping tracking from them yet. Stay away from this company.
Eva
GBI have 2 lines with you I have 2 lines with you. Before departure to Poland I paid for a month ahead plus 25 dollars for each line to be able to call and receive call from USA . Unfortunately both my phones did not have a good connection. I lost a customers and a lot of business while staying a whole month in Poland. VERY DISAPPOINTED ! 224-946-5737 773-590-9000
Bob
GBThis is by far the worst MVNO in… This is by far the worst MVNO in existence. I am attempting to pay my bill. The payment fails. It then tells me it will connect me to an agent. It then says "we received no response, goodbye". I can only call the 611 number since I don't have service and have reached this number in the past. Yet now apparently they are not answering the phone anymore. And despite frequent references to a "chatbot that can connect you to a live agent" this feature does not actually exist. Aside from that I regularly see speeds under 0.5mbps. It is often unable to load websites, let alone stream a video in 480p. Their app is also awful and claims it "cannot verify my identity" despite using it on the same phone I always have. The last time I had this issue I simply opened the app and hit "pay bill" and was done. Now my phone number can't even be ported out until I can access another phone to call their real support number. Utterly ridiculous how bad this company is.