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Ultra Mobile

http://ultramobile.com

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2.10

Based on 20 Reviews

20.00%

5.00%

65.00%

About Ultra Mobile

Ultra Mobile is the easy, affordable way to enjoy unlimited talk and text to loved ones around the world! With both Single-Month and Multi-Month plans, we offer the convenience and flexibility consumers are looking for plus free calling to 80+ international destinations all starting at just $15 a month. And being on T-Mobile’s 5G network ensures that our customers have the Ultra-reliable coverage they need to stay connected. Ultra provides best-in-class wireless, with flexible plan durations and the best value in the market. If customers should need help, our multi-lingual quality care team ensures the customer has the best experience possible. Ultra keeps you connected to the people who matter most, no matter how far away they may be.

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Every month it is a nightmare to renew… Every month it is a nightmare to renew my card. Ultramobile denies my password and sends me a temporary one, but it takes many tries till they accept, today more than 5 tries and nothing. I do everything as it is asked from Ultramobile, and they keep saying that they are not sure if it's me, after I've sent them the password that they have just sent to my phone that one that has their SIM card. I am desperate, almost one hour trying to pay! Today is the WORST!

I lost my phone with the SIM card I lost my phone with the SIM card , I went to there representative in person he was not able to reactivate this lost SIM card so he gave me a blank one and asked me to call customer service which I did and they verify me with five phone number outgoing but that didn't I meet a service I haven't seen account with this company for the last 10 years I've asked him to verify mother that I count without the refused I lost 2 months of service because of their uncompetent and put customer service highly recommend you not to purchase from this company go somewhere else

Best wireless store in NY area People at thr store are veryfriendly and explain everything with patience. I was not sure which company to choose from when I walked into the store. The sale rep listen to my needs and wants. She recommended Ultra to me. I took her suggestion and haven't change carrier ever since I join Ultramobile! Sale rep was very confident selling me this plan and company! Very friendly and doesn't rush client to choose a company like other stores.

These are Con Artists These are Con-Artists.. stay away! They said they shipped the phone which never arrived. Kept calling them and they kept telling me it was delivered while the FedEx delivery status says it was on the way. Finally had to get my CC company intervene to get my money back. These are crooks at best and are after your money. Seems like Chinese con-artists

Overall it was ok Overall it was ok, but the signal was not good in some places, so hopefully it will improve.

Ultra Mobile

http://ultramobile.com

About Ultra Mobile

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Maria Jose Renom-Molto

Hazim Azhari

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Rohan The SPARTAN

Muming