Ultra Mobile

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2.10
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

5.00%

1

65.00%
About Ultra Mobile

Ultra Mobile is the easy, affordable way to enjoy unlimited talk and text to loved ones around the world! With both Single-Month and Multi-Month plans, we offer the convenience and flexibility consumers are looking for plus free calling to 80+ international destinations all starting at just $15 a month. And being on T-Mobile’s 5G network ensures that our customers have the Ultra-reliable coverage they need to stay connected. Ultra provides best-in-class wireless, with flexible plan durations and the best value in the market. If customers should need help, our multi-lingual quality care team ensures the customer has the best experience possible. Ultra keeps you connected to the people who matter most, no matter how far away they may be.

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Iliana Malouta
GB

Awful. Stay away from Ultra Awful. I wish I could give zero stars. I bought an ultra prepaid Sim Card at Newark airport for 60$. In the price where included the Sim Card and 2 GB Internet data. If you want to add more data, the price is 7.50$ per 1GB. And I did. It was the worst thing I could ever spend money on. I could not activate the prepaid sim without an Internet connection, which is actually ironic if you take into consideration, that you buy the ultra Card to have Internet in the first place, without having to connect to a public Wifi or to your original provider but with high roaming charges... I managed to activate the card after I logged into the public WiFi at the airport, which is something I wanted to avoid... During my 8 days trip in the US, I didn't have Internet half the time and when I did, it was ultra slow (pun intented). Stay away from Ultra, it is a waste of money. Rather check if your mobile device has the e-sim function and buy a Programm online to save money and actually have quick Internet. I wish I could get my money back.

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yu
GB

Best wireless store in NY area People at thr store are veryfriendly and explain everything with patience. I was not sure which company to choose from when I walked into the store. The sale rep listen to my needs and wants. She recommended Ultra to me. I took her suggestion and haven't change carrier ever since I join Ultramobile! Sale rep was very confident selling me this plan and company! Very friendly and doesn't rush client to choose a company like other stores.

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Customer bobby harris
GB

Misleading and not trusted I spoke to.a… Misleading and not trusted I spoke to.a person on ultra mobile claims there is no Esim or sim trial for 7 days is laughable it is posted where it is misleading people if anyone wants mobile service must pay today to start it up I don't trust them

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Laura Skov
SE

A Criminal Enterprise. Stay Away Criminals. I needed a cheap phone, so I bought their NUU F4L flip phone. Made two calls on it in the US, travelled to Europe and it stopped working. After TWO CALLS. I spent five hours on the phone with them, first trying to fix and then trying to get a refund. At one point, they mentioned phone has Fuji connectivity and deosn't work, but they're still selling them this morning.

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Tammy
GB

Your prices are the best around I have… Your prices are the best around I have ever found and your data is also very well especially when you use your Wi-Fi at home safe and secure

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