Greg
GBProbably the buggiest website i've ever… Probably the buggiest website i've ever used. Wasted a lot of time for no reason. Support are prompt though...
MATTHEW G
GBTHis lot are money-grubbing shysters THis lot are money-grubbing shysters. I've never come across a system more willfully impenetrable. They must get bonused by their clients because so many suppliers just give up and go and shoot themselves. An absolute disgrace
Richard Leftley
GBTerrifying user experience… One of the companies I did some work for use Coupa for registering external consultants. Its as if it was written in the 1980s and designed to make life generally very hard. I have no idea why companies use these kinds of programs but I would probably not take on a consulting job for a company that used Coupa.
E chard
GBAbsolute shambles of a system Absolute shambles of a system. After a takeover we had to ditch our old ordering system and adopt Coupa, trying to place an order with a supplier now takes hours (sometimes days) compared to 3-4 minutes it used to take. Support is non existent and only work "business hours" which is only one of a multitude of problems. Engineers not able to obtain kit from wholesalers causing multiple site revisits, equipment arriving days late due to Coupa issues adding days on site and penalty charges. I would not be surprised one bit if Coupa caused my company to fold within a year.
Stephanie
GBHaving been involved trying to implement Coupa Having been involved trying to implement a Coupa IT system, I have been appalled at the lack of experience they appear to have. Even basic functions such as initial high level specifications and gap analysis between the existing system and Coupa have been totally absent. It feels like what has been asked for by the vendor has never been attempted before. I will think twice next time I get involved with this cowboy outfit