Coupa

1855 S Grant St, 94402, San Mateo, United States
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

5.00%

1

90.00%
About Coupa

Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurement, finance, treasury, compliance, and supply chain leaders to help their companies spend smarter, mitigate risk, deliver on ESG commitments, and improve resilience. A unified platform approach provides usability and flexibility, freeing up IT from customizations and complex integrations to help leaders deliver on these goals.

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Miller Gnard
AU

Spend your money on a fork instead of this platform Go buy a fork so you can repeatedly stab yourself in the eye. it would be a far more pleasurable and constructive experience......

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TransAm
CA

Worst company ever Worst company ever. No customer service for suppliers. Client send me a PO and I have to somehow figure out this system. The 2 step verification to what? I cant even change the phone number, and I would need an employee to use a personal phone to download a 3rd party app that my company cells block from downloading. Final decision, I asked the client for the payment in advance before I ship out an order. Or find another way to get.

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Sarah Neupert
GB

Absolutely a nightmare to use Absolutely a nightmare to use. Companies are using Coupa to make their vendors create their invoices for them so that they can save money on the bookkeeping side of all of this. It has literally taken me 6 Plus hours to set this account up. I still have not been able to make a invoice to my customer.

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E chard
GB

Absolute shambles of a system Absolute shambles of a system. After a takeover we had to ditch our old ordering system and adopt Coupa, trying to place an order with a supplier now takes hours (sometimes days) compared to 3-4 minutes it used to take. Support is non existent and only work "business hours" which is only one of a multitude of problems. Engineers not able to obtain kit from wholesalers causing multiple site revisits, equipment arriving days late due to Coupa issues adding days on site and penalty charges. I would not be surprised one bit if Coupa caused my company to fold within a year.

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Rozz Boshell
GB

Spent more time trying to get Coupa to work, than I spent on the actual job. I am a contractor who has done work for a large company. This large company proudly announced that they were moving to Coupa at the start of the year. The user interface is awful, it says I need to add an address. I added an address at the start of the process, but it won't let me use that address from the invoice. My profile says its 58% complete, but I can't move on from the bits I've already done, which means - to me - it must be completed. Every step you get told that the process would be easier if I paid for Coupa, why should I have to pay in order to get paid?!? This whole system is beyond a joke, and it looks so unprofessional! Avoid!! Seriously not worth the time or money!!! I've honestly spent more time trying to sort this out, than I spent on the actual job I'm trying to get paid for. This whole system is a joke and it may now lead to my invoice payment being delay. Ultimately, if the company continue to use Coupa, I will no longer do business with them, and I'll make sure others avoid it too. Sort it out Coupa!

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