Jason Neal
GBI feel frontier is in breach of… I feel frontier is in breach of contract not only did frontier start my install but then did not complete it for a week but now its been 4 weeks and I cant mow my yard because of your firber optic running accross my yard your causing be to be fined by the city for not mowing I have reach out to will the sales rep as well as managment that he referred me to and sent me to voice mail and never returned my call when I do get a hold of frontier people which has been several times Im always sent down a dead end and know response I was told when I signed up *** that it was not a contract **** and could be canceled anytime but now I find out its a 1 yr contract *** and the cable would be buried within 7 days its been 4 weeks Im going to contact an attorney if I dont get this resolved Best case is cancel my contract with no negetive reprocutions since you have not kept your word and If you cancel my contract it needs to be in writing (since your company is known liars) that there will be no negetive financial reprocutions to me or my credit.
Danielle D'Angelo
GBWorst company EVER Worst company EVER. Left wonderful WOW for terrible and expensive service and horrible customer service. Almost impossible to speak to a human and get your situation resolved. They can care less. Will never use this company again. Also, be forewarned, they had to install something with a plug. Wanted to put a hole in my kitchen wall and unsightly piece of equipment sticking out. Had to put an electrical outlet on my garage. Nightmare dealing with this company from beginning to end. Awful experience. Would give zero stars if possible
Angela Ranson
GBI paid my frontier internet bill I paid my frontier internet bill. I sent proof of payment in and my services has been disconnected for over a week while under investigation review ! I was told it would be 24 hours to 48 hours that my service would be down until issue would be resolved . I am so furious at this point . I cannot get an answer and supervisors are unavailable .
Lee Hamilton
GBF@&$ Frontier Frontier just came to our home last week offered us a promotion as a new customer and within one week of a storm we have no service and going to be without service for an entire week without compensation. Do not get them ! Stick with what you already ! Have the communication companies are the same! Full of sh&! and lie just to get a sale, it’s disgusting when are these business going to stop stealing from us hard working civilians.
Unhappy
GBA 20 year customer A 20 year customer, the rates continually went up, lost service, waited 2 weeks for a service tech, then they cancelled !!! We paid for that month and still havent received a refund, instead they added more charges, do not use Frontier.