Mediatemple

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1.35
Based on 20 Reviews

5

5.00%

4

0.00%

3

5.00%

2

5.00%

1

85.00%
About Mediatemple

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Martin G Fisher
GB

Mostly harmless Too much down time for our liking Support was very patchy. on a good day you would get great tchnical support however there were many days where we were treated poorly, tickets misread and multiple tickets or calls needed to get things sorted The Railgun cloudflare integration is helpfull and the control penal well thought out but high prices the relentless selling of add on services at $70 a time (no refunds if it doesn't work either!) and patchy service drove us away.

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Michael McMaster
GB

Much the same as a lot of comments… Much the same as a lot of comments here. I've been with MT for over a decade and now it's just awful. 2.5 hour wait times for a lead to a hosting question that may not arrive. Really disapointing that such a great name can fall from grace so tragically. I'll be looking to migrate my sites ASAP.

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jdadlez
GB

If I could give negative reviews these… If I could give negative reviews these guys would get -10 stars. I HAVE NEVER EXPERIENCED TECH SUPPORT THIS BAD IN MY ENTIRE LIFE! DON'T KNOW HOW THESE GUYS STAY IN BUSINESS AND I WILL BE MOVING MY CLIENTS OFF OF THESE JOKERS AS SOON AS POSSIBLE. THAT'S IF I CAN EVER GET BACK INTO MY SITES AT ALL! STAY FAR, FAR AWAY FROM THESE GUYS AS POSSIBLE!

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slacker
CA

MT is terrible — avoid at all costs. MT is a joke. The transfer to GoDaddy has been an utter disaster. I host three corporate/client websites with MT, and with the transfer two stopped resolving URL due to MediaTemple screwing up the MX records. There is ZERO customer support. Ticketed support is simply GONE. Nobody answers chat support — been on hold for hours. I just received a cryptic, worrying email saying "We recently noticed that the following Media Temple services of yours are suspended. Unfortunately, suspended services are not eligible to be migrated. If a service remains suspended the service will be deleted, and data will not be recoverable." WHAT THE HELL DOES THIS MEAN? I can't find anything on MT's site; nothing in my Admin corresponds to this email, and of course, there is no support. So I am fully backing up everything and preparing to inform my clients we should move our services to another host. This is pathetic, and evidently MT does not care about customer data, nevermind website uptime.

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Eugene
GB

Stay away from this hosting OMG! What a disaster! I used and loved Media Temple since 2010. What a nightmare it became after it was sold to GoDaddy. My business email is rejected half of the time due to spam issues. After a long back and forth with the support they told me they can't do anything because someone on the same mail node is a spammer and it affects others. DNS is on and off during the last 12 months. Support says - we can see here that everything works properly, but Google meticulously keeps pausing my Ads due to the destination being unavailable. Stay away from this mess. Never thought I'll say something like this about Media Temple. So sad.

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