Cheated with a $360 bill after more… Cheated with a $360 bill after more than a decade of being their client. Due to their lack of support, increase of price, ftp problems and impossibility to contact, I requested to close my hosting on the 9th of April 2023, before they moved to GoDaddy. I received a confirmation that my hosting was going to be closed from Jonathan Ramirez on the 12th of April. Instead of that, I’ve been charged on the first of May with a $360 bill for a whole hosting year as a reseller in GoDaddy. I want immediate reimbursing and proper closure. There is no way to open a support request. None of my emails to the support account, the legal account, the press account, the PR account, etc. or twitter or the form in their website was responded. I want immediate reimbursing and proper closure. EDITED 6th of May: I received an email from Trustpilot to add review details, and I was expecting to have the option of attaching some documents, but the page was closed right after placing my personal details, leaving it with a "reference number" field empty because I didn't understand what it was referred to. The numbers for the bill are Invoice/Statement (ivs#): 103365-91 Account (act#): 103365 The web hosted was "marcelgarbi.com" Edited 15th of May: NOBODY contacted me at all. I feel robbed.

The Media Temple managers are criminals. The Media Temple managers have gone criminal. We have been a customer for almost 20 years and when the announced their move to GoDaddy they dropped all support. The server all our websites are on is also hosting known spammers, so the whole block of domains are blacklisted and we cannot get any mail delivered from any or our domains. We had to buy seperate Microsoft 365 emails. Their customer service is non existent, they have put our’s and our client's businesses in jeopardy. We are frantically searching for a replacement host and trying to figure out how we can transfer the websites, emails, all the settings and a full Plesk setup to a new company. Huge time loss! Huge expense! Huge liability! They should be sued. These people are criminals.

Happy customer for over ten years Happy customer for over ten years. Only negative thing I have to say is that occasionally your website goes down, but don’t all… and they monitor/alert you to status. Good speed. Great support… who has many a time walked me through situations I was not prepared for when it wasn’t even their responsibility. No complaints.

Downhill After More than 14 years Being a Happy Customer After more than 14 years of being on MediaTemple I am finally making a move. They used to have great support. Now, practically non-existent. I've had tons of issues suddenly with email, can't get support...they started without any warning trying to charge automatically my credit card without my consent and I am now ready to leap away. VERY SAD after so many years of service that was good.

Stay away from this hosting OMG! What a disaster! I used and loved Media Temple since 2010. What a nightmare it became after it was sold to GoDaddy. My business email is rejected half of the time due to spam issues. After a long back and forth with the support they told me they can't do anything because someone on the same mail node is a spammer and it affects others. DNS is on and off during the last 12 months. Support says - we can see here that everything works properly, but Google meticulously keeps pausing my Ads due to the destination being unavailable. Stay away from this mess. Never thought I'll say something like this about Media Temple. So sad.