fios.verizon.com

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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

5.00%

1

90.00%
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Cindy O'Ferrell
GB

NONESSENTIAL IS STILL NONESSENTIAL! BEWARE STAY AWAY FROM THESE FOOLS! THEY HAVE ABSOLUTELY NO CONCEPT OF LOYALTY YET WANT TO BRAG ABOUT YOU BEING LOYAL TO THEM, LOL! DO YOURSELF A FAVOR AVOID THE NONESSENTIAL. DON'T EVEN GET A TELEVISION, TABLET, CELLPHONE, ETC., YOUR PRECIOUS HUMAN EXISTENCE IS MORE IMPORTANT! GO VEGAN! www plantbasedtreat org

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Jonathan Yodice
GB

Come and listen to my VERIZON nightmare I have been a Verizon Fios customer since 2012 - recently there has always been a problem with them, but this recent catastrophe TEARS it. I had NO internet service for three weeks - some representative enrolled me in AUTO PAY which I had requested starting on MAY 1 Yesterday, I nearly had a stroke when I saw they went in and debited my checking account $595 - which A) they had no right to do and B) I had several questions regarding my account, but getting through to Customer Service is IMPOSSIBLE. I am on SSI and now my checks are applied to a negative balance in my checking account. So Verizon got their money and I am SCREWED - horrible people, outrageous behavior, once this is resolve, ADIOS - they are TRULY the very worst! Folks, if you are considering them - please DON'T!

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J Kirschner
GB

My Fios TV My Fios TV service is regularly interrupted by pixelation and freezing. It also goes dead at random times and then reboots itself. I have had 4 technician visits and several phone sessions. The first technician came inside and didn't find anything wrong. A second changed the positioning of some wiring. A third replaced the box outside. The fourth replaced the splitter. We still have problems.

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Rachel Oberholtzer
GB

Worst customer service and a dishonest… Worst customer service and a dishonest company that steals money without providing service. Installation scheduled over a month ago. Guy didn't show up OR contact me to let me know no one was coming. Now the next day they suspended installations because of the virus, but that wasn't the policy on my scheduled dats. Now they're still charging me the bundle price when they are only providing internet and I've talked to 12 people so far. Different story every time and I've caught 4 people in lies. Total scam.

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Robert Nefzer
GB

Junk Had a service assistant come to my condo and told me your receiver inside has to be able to be viewed by their street light pole receiver and won’t work if their is any building in the way. What ?how inconvenient, absolute crock of sheet, nowhere in their description do they explain this or by calling the company number-they didn’t know this either. I wasted so much time before finding this out. Verizon internet is junk.

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