Beware I ordered food but unfortunately I get wrong order. I tried contact with customer service but I couldn't get any help. Just Eat refuse pay refund for food which nobody like and never ordered. No customer service to contact with They absolutely don't care the most important is that they took some money from fulish customer. That's sad. NOT RECOMMEND BE AWARE

Just eat and KFC Merthyr- VILE Ordered a KFC from the Merthyr Tydfil store and they sent us the complete wrong order. Burgers were wrong and items were missing and there were probably 3 chips between the two tower boxes. When I’d phoned the store to try and get a new order re delivered they’d said “contact just eat it’s nothing to do with us”. I contacted just eat and requested a refund because it was unacceptable and cost me £35! They said they couldn’t do anything unless I provide photographic evidence? Absolutely disgusting. The store admitted fault but then passed the buck to just eat and they could care less. Both companies are disgusting.

Never using again Never using again. Food was inedible, restaurant said they would refund but I’d have to request the refund through just eat as I ordered through them, just eat say they don’t refund despite app having a request a refund facility and saying crap like “we’ll sort it” well they won’t!

Lack of humans in their customer service I found splashes of blood on the packaging to my food, but because Just Eat have basically made it impossible to talk to anyone at Just Eat, making everything automated instead, it's been a really pain in the rear to talk to someone about this. Blood borne viruses can survive outside the body for over two weeks, so I'm really concerned about finding this blood

Dissatisfied Ordered a McDonald’s for it to come completely saturated in coke as it had spilled all over the food. Half the coke was missing. Just eat told me that they wouldn’t refund me! They eventually agreed to refund £2.53 which my order was £10+. Then checked my account to find the partial refund was not even there! Very disappointed.