Excellent products, with a path to upgrade This company does what they say. I bought a TAO chair mat, and after a year, I wanted to upgrade. They gave me 100% credit towards what I paid after inspecting my return. Jade was excellent when I received an incorrect controller for my TAO bed pad. She continued to check with me to make sure the replacement controller worked, and sent me a pre-paid envelope to return the bad controller. I really love their products, and they have mad a big difference in my physical health. I would recommend them 100%.

We love these mats (in this case We love these mats (in this case, the Amethyst Medium pad ... less inflammation, hardly any sinus issues which also means no migraines. Customer service: out of the 2 mats, one didn't work properly. The company first sent a new controller, which didn't fix the problem. They then sent a paid return address label and once in the mail, sent me a new mat - which works perfectly!

An Essential Product My husband bought me the Healthyline mat as an anniversary gift about four years ago. He saw how much benefit I had when using it at a health center. I also promoted it to several people who bought their own. It helped me gain energy, stamina and cleared my head when it felt foggy in addition to relieving the achy feeling I get on a routine basis from environmental sensitivities. As a registered nurse and one who believes in non-pharmaceutical solutions, I think the products you provide are essential for good health. Everyone should try to have tools like these products at home.

High quality High quality, long-lasting products. I've been a customer for many years now and they're an amazing company to work with... they stand behind their products and I love everything I've purchased from them from infrared mats to their beautiful comforters. Maybe someday they will make mattress toppers??

Excellent customer service!! Called customer service since instruction manual wasn’t in the box when it arrived.... THE BEST SERVICE EVER!!! I absolutely love my new far infrared heating pad with jade & tourmaline! I’m looking forward to ordering the full body length soon! Excellent product & very helpful customer service... couldn’t ask for more! I’d give 10 stars if they had that rating! Thank you!