E. Williams
GBNo wigs I have shop with y'all before and I received my order in a timely fashion but this order I still haven't received and it's been more than a week and I paid for Priority Mail. Y'all refund my money for express shipping but the point is I needed my wigs for a certain date and I still waiting
Kristy
GBI gave them 4 stars instead of 5 due to… I gave them 4 stars instead of 5 due to ups. I paid the extra to get it delivered by ups instead of USPS and they took longer than expected. Other than that the wig I purchased was perfect. I will order from them again but I will not pay extra for it to be delivered by UPS.
Price Abdul
GBMy experience with nyhairmall.com was… My experience with nyhairmall.com was almost god. They have good products and prices. Its very easy to navitage through, nothing special but its very helpfull. Purchasing & delivery is super smooth. Also customer support is great. The staff is quite friendly and they try their best to help me in evrything. I have no compliants about nyhairmall.com, i recommened it to evryone who intrested in shoping for hair!
L.C
GBFantastic Customer Service! I placed an order and quickly realized I needed to place a larger order. I didn't want to place another order and have to pay the shipping on two separate orders. I called the number online to ask if my order could be cancelled and refunded so that I can place the new order. First, I was surprised and happy that someone actually answered the phone. Not only that, but the person was also friendly. She spoke with her manager who agreed to cancel and refund my original order so that I can place my new order. I am big on customer service, which a lot of these online hair stores lack. To actually speak to a professional friendly employee, who worked with me to make my shopping experience pleasant, is enough to keep me as a customer. I'll definitely keep ordering from NYHairMall.
Angela Lately
GBI was very happy with my purchase and… I was very happy with my purchase and will definitely recommend your store to friends and family.My product arrived in a timely manner and was exactly as it was pictured.My sincere thanks to NY hairmall