Cake never reached, no apology, no refund 20 days later! Ordered cake - never reached for 11th January. Tried calling number of times, phone goes straight to voice mail at all times! Email response is 'order cancelled' money will be returned - case closed! No apologies, only "advice". It has been more than 20 days (30th January), money has not been returned to my account. Tried emailing using the escalation email provided on site - email is disabled. Extremely disappointing! Possibly the worst online ordering experience ever, where are the managers? Do they have anyone at all overseeing the service?

A well deserved appreciation It was my 8 year old niece birthday and i had completely missed it out untill i realised 1 day before the day. Thanks a ton to tajonline who delivered a cake within 14 hrs of placing my order. Post that i sent a nice gift to Hanu. Since then he has only asked for car toys. Thanks guys

Never reached on time. And no apology also for not reaching on time. I am unfortunate to write this review as I had ordered two gifts for my wife Order # 144524466512. These gifts was for her Birthday, which was on 24th. Unfortunately one Gift was delivered on 23rd which was not her birth day and another gift was delivered on th. I am sorry to say but I was a returned customer and I was doing gifts transfer from 2009 and stopped in 2011 for similar issue. But even in 2015, I do not see change / improvement in process of this organization. There is major change required in Management and processes, because they never understood customer feelings. And they do not leave any chance to damage your own reputation. I am sorry but this was my last order and will make sure this words will get spread soon.

Irritating experience It seems that, This is a company managed by unprofessional,who doesn't care for emotions of the people who opt their services. i am sure that i am not the only one with such horrible experience from this bunch of unprofessional people. They are more concerned about getting money from the customers and not providing service in turn. They actually spoiled my day with there pathetic service which they never provided. there customer care service is useless and there is actually nobody to hear you. I did a big mistake for choosing them as my messenger to deliver my feelings to my loved ones. I will never recommend them to anyone.

Online Cheats! received flowers and fruit basket from andy giani for my aunt this morning. and i mus say i am absolutely disappointed. 1. the fruit was delivered in a really shoddy basket and most of it was rotten. 2.it was delivered by a coolie and no acknowledgement taken 3. the flowers were really cheap and it was a very small bouquet not even close to the image on your website. 4. earlier this morning i saw this package being packed on the roadside in a local market just outside the delivery address really sickening to be cheated by tajonline.com hope you take this seriously and process a refund on priority I have kept the package aside for you to examine pl do so on priority