Horrible, scary, and very disappointing experience with LG repairs person. I bought an extended warranty and when the LG repair appliance person came, he was rude, kicked my laundry room door, AND did not repair anything. And on top of that, the technician was upset with me because I DID NOT ORDER THE MISSING PARTS, haww?!!! Isn't that his job? LG had me waiting 3 times on scheduled appointments. No one came, no one called, they wasted my time 4 hours each time, waiting for someone who never came. It took a couple of hours each time setting up the repair appointment. Finally, I had to pay for my own repair, and what I paid for the extended warranty was not refunded. !!!! I will never in my life buy an LG product.

Would give zero or below if possible Would give zero or below if possible. Original LG fridge was so bad Sears replaced completely after years of multiple service calls per year. Have had LG replacement for less than 5 years and it had never been reliable. I was resigned to never having in-door water and ice, but then freezer and fridge quit working at the end of Sept 2021, with $2000 worth of my husbands insulin being stored in it. Multiple calls, us ordering the parts and having them shipped to our house so we were sure they’d be ready for the technician has left us with a tentative repair date of DECEMBER 14!! Completely unacceptable. Never buy LG or any appliance that A&E services.

Painful experience to schedule service...painful Refrigerator failure second time in one year. Compressor replaced first time. The worst part is phone reps for LG. Difficult to understand at times, sound like they are reading from cue cards, the second one I was transferred to was actually in the Phillipines. Each rep asking same questions I previously answered. Food thawing, water all over floor, making loud noise like a lawn mower, but let's troubleshoot the ice maker, in broken English. Then they sent me an app to identify the type of sound fridge was making (which I refused to use)-I just wanted a repair person to come out and assess and fix asap, happy to pay. Geesh, ready to drink heavily after this experience. Will absolutely stay away from LG in the future, guaranteed.

Unhygenic Technician One of the technicans from LG who came to repair my aircon compressor was absolutely unhygenic. After doing the repair, he used my washbasin to wash his hands and horror of all horrors, he washed and gargled his mouth and spit out the contents from his mouth😱!!!!!!!!

Local repair people refuse to handle LG Local repair people refuse to work on LG appliances. That should have been my first cue. 10 days after my first call to LG, I had a service person show up. He saw that I had a dryer stacked on the washing machine and told me I had to separate them, and left. I have medical issues and can't do that kind of labor. Nobody in the entire 10 days of texts and phone calls told me the customer was responsible for doing the service labor. This is not service, it's an abomination. I'm never buying or trusting an LG appliance again -- but the service is the insult to injury.