LG the BEST Customer service!!! All from twitter except my last statement!! @LGUSSupport Johnny V., 818 xxx-xxxx, xxxxx Abella St. CA 91214, , Model # LGWT5270CW, SN # 511PNXXXXXX, Purchased 1-29-2016. I am notifying LG on the behalf of my daughter Lisa Dxxxxxxx.The washer literally stopped working after 4 years. ---------------------------------------------------------- I Ordered new pulsator, screw, cap and washer. The total for parts, tax and shipping to $133.59. We have the parts receipt and purchase invoice. We hope that LG will stand behind their products and reputation and refund said amount, regards! ----------------------------------------------------------- @V, Johnny As an aside, we understand this LG washer is not covered by your standard warranty however this LG washer was a extremely high end priced model with the expectation it would work trouble free a period of time not just 4 years and then breakdown. ---------------------------------------------------------- Hi, J. Please send us a copy of the invoice for the parts that you bought and we will review the case with our supervisor. Thanks ^Angelica -------------------------------------------------------------Your request for monetary reimbursement has been approved last 10/29. A check will be mailed directly from LG via standard mail. Please allow 15 business days for it to arrive. I truly hope that your issue is resolved and apologize for any inconvenience you may have experienced. ^John ------------------------------------------------------ I did receive the reimbursement check from LG for $133.59 in 7 days !!!! Way to go LG!!!

Would give zero or below if possible Would give zero or below if possible. Original LG fridge was so bad Sears replaced completely after years of multiple service calls per year. Have had LG replacement for less than 5 years and it had never been reliable. I was resigned to never having in-door water and ice, but then freezer and fridge quit working at the end of Sept 2021, with $2000 worth of my husbands insulin being stored in it. Multiple calls, us ordering the parts and having them shipped to our house so we were sure they’d be ready for the technician has left us with a tentative repair date of DECEMBER 14!! Completely unacceptable. Never buy LG or any appliance that A&E services.

Terrible customer and repair service Worst experience and customer service I’ve ever had. After a month of wrong parts and multiple reschedules I will no longer purchase LG appliances after this. And I will NEVER recommended LG products.

20 month old LGrefrigerator tepair Needed refrigerator repair on a 20 month old refrigerator. , still with some warranty Lg sends you to another company and they keep saying we're waiting for parts and give you no time frame or any other information. Irate would give zero stars but I had to give one to be able rate it. Bought from Home Depot and they were useless when I chatted with them.

Absolute garbage Absolute garbage. LG charged us 300 bucks to fix a dryer that they never ended up fixing (its still broken 3 months later) and refuse to compensate us in anyway for essentially stealing our money.