Robert Baugh
GBIn Our Present Culture In our present culture it is hard to know who to trust. Especially as people with interest in weapons and shooting enthusiast are often targeted with negative publicity. It is great to have a resource to go and receive the products and services I desire to keep in the field. I plan on being a good customer keep up the great work.
Mike
GBI had a concern -- right before I placed my oder, the online form seemed to have changed my "are shipping and billing addresses the same" setting. I had a concern that the online form had garbled my order; Brittany understood immediately, had my order up on her screen almost before I had rattled off the order number, confirmed that there was no issue that would impede filling the order, and corrected it in Ammunition Depot's records. All with an efficient gracious smile. (The only thing I forgot to request was that someone should fix the online ordering computer code and ensure that a customer who is still in mid-order NOT have their "are shipping and billing addresses the same" setting changed on them, even if they went backward one page in their browser during the construction of their order.)
Samuel Lindhorst
GBScrewed an order up twice Screwed an order up twice, but customer reps straighten me out and clearly communicated results.
Bill M
GBExcellent customer service Excellent customer service. Fast shipping. Great assortment of product. ALSO, I always shop around for best pricing to make sure what I "AM" paying is competitive. AMM Depot always seems to be 'right there' with pricing. Ive have yet to have to move away from them for pricing. Such an easy process.
Flynn K
GBThe Good, Bad, & Aggravating What made the experience great was your associate. What once again made it terrible was your checkout process. Several times I have gone to other sites where one doesn’t receive the aggravating “CIM Gateway unable to process” message. You folks really need to dump that system and stop relying on your associates to make things right with those who try very hard to be loyal customers.