Dominic
AUWithout question Without question, I would always shop at Mr. S. The depth of knowledge, the generosity of the staff and the management, the fact that they produce leather of such quality and workmanship, which is always reliable, has me coming back. Where I have had to have a piece altered, there has never been a question. It's our product, we'll maintain it, even (in my case) leather that i bought from them 20 years ago.
Byte
GBExcellent customer service! When working with customer service Mr. S is doing it right. Every time I have contacted customer service they get back to me within a day, I have requested very specific things and they always get it to me exactly how I ordered. Also, one thing that always makes me happy is receiving the note slip thanks you for your purchase that has a team member’s signature in it.
Daren Eskriett
AUAlways Exceptional Service I’ve bought a fair amount from Mr S over the last 18 months and the service has always been exceptional. I’m in Sydney so I usually get in touch about sizing before placing an order to confirm which size would be best. On the odd occasion where the fit isn’t exactly what I’m after they’ve gone over and above to fix it. They just custom made two new straps for a jock/harness set to get the perfect fit for me at no extra cost. Can’t recommend them highly enough.
Briar Ravencroft
GBSo incredibly helpful So incredibly helpful. I accidently forgot part of my address for shipping an order, Dan from customer service was able to catch it before my order left. So so grateful for him catching it as it had x-mas gifts. Thank you so very much for being so awesome!
Alpha wolf
AUThank you Mr. S Leather G’day just wanna thank everyone at Mr. S Leather. My pup hood I ordered for my partner arrived today 5 days before expected delivery date. I live in Australia and I am so happy with how quick it got here and the quality of it. Will definitely recommend you to anyone looking for great quality gear. Will definitely be order from you again.