Great American sextoy company with a good customer service I had originally ordered and paid for a product from Healthy & Active's online catalogue through Amazon UK. I was surprised when the product came with an attached importtax since I had thought that the UK was inside the EU tarrif barrier. So I decided to at first return the product since I found the income tax not ok. A friendly representative at DHL reminded me that the U.K. left the EU two years ago which I somewhat remembered but there was no reminder about it when making a purchase on the Amazon UK website. Well, now I know it is that way each time I order through them. To get the product returned, and the amount paid refunded took several days of communication with first DHL next Healthy & Active. Finally, I was able to get both the product back to the U.S., and my money refunded. I appreciate the fast and reliable customer service at Healthy and Active. You are far away in the United States, and I am all the way over here. But your kind and sincere customercare has been heartwarming. I give you 5 stars here on Trustpilot.com. I will be back soon to order directly from you which makes it much easier to remember that there always is an incometax attached on orders from the USA.

Wyatt is excellent! I recently ordered and forgot to put my apartment number and realized after the package had been sent back. I called and Wyatt was so helpful to help me get everything back on track! Cheerful, helpful and super quick! Thanks Wyatt! Will be ordering again

Not a pleasant experience I bought a package and soon realized it was an online fraud and I lost my money! their customer service is tribble! Don't waste your money! ‐------------- Their reply is correct. I bought on Dec 09 and received on Dec 29. Lots of emails and follow-ups. I thought I lost both package and my money but after a month, finally I received it. Wasn't a pleasant experience at all.

Very good Experience Very good Experience I surprised my wife and ordered several items including the cordless Magic Wand. These items arrived in a timely manner and were all well made quality products. Based on my experience, I would recommend Healthy and Active to anyone looking for quality products.

Everything exactly as promised. The correct items arrived in the time frame specified on their website. One of the items was defective, so I called the company and they sent me a new one immediately, without making me return the defective one. I think Nordsrom's even makes you non-working items back. Awesome service, and the best pricing online.