Turner's Outdoorsman

Rancho Cucamonga,, 91730, California, United States
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1.89
Based on 19 Reviews

5

10.53%

4

10.53%

3

5.26%

2

5.26%

1

68.42%
About Turner's Outdoorsman

Turner’s Outdoorsman, California’s leading hunting, shooting, and fishing specialty stores, began in 1971 as a single store in Long Beach. Over the years, we have grown to 33 stores, located throughout California and Arizona. We have been here for over 50 years and take pride in being your neighborhood store, completely dedicated to you, our customer. At Turner’s Outdoorsman, our mission is simple. Our goal is to provide the merchandise you want, at the best prices in the industry coupled with personal service and first-hand fishing, hunting and shooting experience that only our sales professionals can provide. For over 50 years, we have grown in California and Arizona simply because our mission is to serve you. We invite you to visit one of our 33 stores and let us know what you think. We’re confident you’ll enjoy your experience.

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sam harry
GB

In our pursuit of hunting equipment In our pursuit of hunting equipment, we established communication with Turners Outdoors Man, a recognized supplier renowned for promptly delivering top-quality hunting gear to meet our needs.

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Robert Whites
GB

Discount need I have a good experience with Turners, but i need some discount on products.

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anthony gimenez
GB

I went in there and they close in 20… I went in there and they close in 20 minutes I just asked him if I could ask a question and he said unfortunately no they’re only doing pick ups so I will never take my business to them if I can’t even ask a simple question what kind of customer service is that I read this a half star don’t waste your time shopping there

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Jack Azbill
GB

Careless Customer Service I recently tried to purchase 2 firearms from Turner's and ended up having to walk away from the purchase, even losing $400 out of principle because I decided not to buy here after my experiences and what they chose to keep. I went to this location 3 times, the first 2 times I witnessed unhappy and frustrated gun buying customers and should have walked away, but I really wanted the guns. The first time was to make the purchase and process paperwork. The fella who helped must have had someone poop in his cereal that day cause he was not feeling his work or life in general that day. I will fully admit I made a mistake not knowing what day my cleared pickup day was for my first gun. I am an older father of two to young children and have young adults in college. I own and run 2 businesses and employ 15 people. It's my responsibility to assist all of them to the best of my abilities and to teach them customer service and what it means to our businesses. Turner's management has done the opposite. They had a choice to make 1 phone call, and it would be good or bad, and they chose the latter. Instead of taking 30- seconds to make a call reminding a busy customer or like myself, a mistaken customer that the purchase is available for pickup they choose to to make one call for 30-seconds to tell me everything I did wrong and it to late that I must pay again and start over. Fine, I except what I did wrong. Either way, you had one 30-second phone to make you choose for it to be the bad customer service version. I will keep my gun purchases with small gunshops that need and want to help their customers.

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Joseph Duran
GB

Good customer service I have gone to the Stockton Ca, Tulare Ca and Fresno Ca locations and Ive always been treated nicely and in a helpful manner. I went in to look at a firearm. they were not busy so two ees gave me their opinions on the products. I ended up buying some ammo (no fingerprinting needed at that time). everything went perfectly. I even told any employee who'd listen that they were great compared to their competition, the big GREEN box store. I have nothing but good things to say about their customer service.

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