Katie Turner
GBHighly Recommend Neither my husband nor I have any building skills. I would give the directions on the Model 2 XL a 98 out of 100, and their customer service a 100. I would suggest including the part numbers with the descriptions. This was not the case in later steps. I would also ensure that pre-drilled holes were in all the places the directions indicated. A minor issue, but helpful. I did not expect a call back on a Saturday with my one question, but minutes after leaving a voice mail, Kevin called back and provided clarification. He was terrific! He also followed up with us a few days later to ensure we were able to complete the assembly. We are hoping this is the last coop we will have to purchase, as winters in New England can be harsh. First impressions on this company are quite impressive. I would buy again.
Jake PW
GBSturdy & Lovely Sturdy, quality coop. Lovely design. Helpful and responsive customer service. We couldn’t be happier. Will likely be coming back for one of those quaint greenhouses as well! Thanks Roost & Root!
Doug
GBAmazing Quality My 14 year old daughter and I easily built our chicken coop in about 3 hours. Directions were great, quality of material was above expectations. It is easily moveable with two adults, not too heavy Highly recommend your product to others.
Darryl
GBTop Quality and Highly Recommend We recently purchased the Round Top XL coop, which was our second coop from Roost and Root. Could not be more pleased with the quality and attention to detail given in preparing the coop for assembly. My wife and I had no issues with assembly and look forward to our flock enjoying their new space. (Actually I will also enjoy not having the bend over to clean !!!)
THEODORE BERNS
GBGreat Customer Support! We had a great experience ordering our new coop from Roost and Root. Their customer service staff was excellent. It is rare these days to even have telephone customer support much less people who are actually knowledgeable and care about their product and customers. When we began to assemble our coop we discovered a minor flaw with one piece and some minor shipping damage to one other part. A quick call to Roost and Root and replacements were sent out that same day. They charge a premium price but deliver a premium product and service to match.