Highly Recommend Neither my husband nor I have any building skills. I would give the directions on the Model 2 XL a 98 out of 100, and their customer service a 100. I would suggest including the part numbers with the descriptions. This was not the case in later steps. I would also ensure that pre-drilled holes were in all the places the directions indicated. A minor issue, but helpful. I did not expect a call back on a Saturday with my one question, but minutes after leaving a voice mail, Kevin called back and provided clarification. He was terrific! He also followed up with us a few days later to ensure we were able to complete the assembly. We are hoping this is the last coop we will have to purchase, as winters in New England can be harsh. First impressions on this company are quite impressive. I would buy again.

Overall a good product Overall a good product. I had a split board we had to glue. We never got the nipples for the auto waterer. Also multiple pieces were without labeling. So assembly wasn’t as easy as it could be. Also the instructions are missing info because we had to undo a couple steps because it wasn’t clear which way certain pieces should be oriented.

Great quality materials make it worth… Great quality materials make it worth the additional spend! We're excited to get the chicks and get started. One thing to look for improvement is the printed instruction didn't always seem match the current model part number, however the online videos bridged the gap! We're very happy, thank you Roost & Root team.

I like the overall look and design of… I like the overall look and design of the coop. I enjoyed assembling it. The hardware seems good quality. I like the integrated feed and water. I was disappointed that a few of the pieces of wood were cracked/split or staples had pulled away and the pieces had to be re-stapled. Sometimes the instructions would state to use predrilled holes when there weren’t any at that location. The tolerances for the sections weren’t as exact as I would have hoped so the unit wasn’t completely flush together once assembled in various areas. I paid for next box mats that didn’t arrive and I haven’t received word on when or if I should expect to get them. I had been hoping that by spending 4 times more than a unit from tractor supply, that I’d have a really elegant coop but I have to admit that I probably wouldn’t have purchased this one, knowing what I know now.

The product(s) are great The product(s) are great, and the people are even better. Everyone at Roost and Root worked to support exactly what we needed. They really cared about us and remembered who we were and did everything they could to help us customize our order and delivery. The thoughtful design of the greenhouse kit is very impressive. You get everything you need to assemble it with just two people, absolutely as represented!