Amazing Quality My 14 year old daughter and I easily built our chicken coop in about 3 hours. Directions were great, quality of material was above expectations. It is easily moveable with two adults, not too heavy Highly recommend your product to others.

Great Customer Support! We had a great experience ordering our new coop from Roost and Root. Their customer service staff was excellent. It is rare these days to even have telephone customer support much less people who are actually knowledgeable and care about their product and customers. When we began to assemble our coop we discovered a minor flaw with one piece and some minor shipping damage to one other part. A quick call to Roost and Root and replacements were sent out that same day. They charge a premium price but deliver a premium product and service to match.

Excellent Company They are always there to help and I've never felt that any questions or issues were unimportant. Definitely a helpful and friendly staff with very good quality work. I love all their designs of coops and innovative products.

I like the overall look and design of… I like the overall look and design of the coop. I enjoyed assembling it. The hardware seems good quality. I like the integrated feed and water. I was disappointed that a few of the pieces of wood were cracked/split or staples had pulled away and the pieces had to be re-stapled. Sometimes the instructions would state to use predrilled holes when there weren’t any at that location. The tolerances for the sections weren’t as exact as I would have hoped so the unit wasn’t completely flush together once assembled in various areas. I paid for next box mats that didn’t arrive and I haven’t received word on when or if I should expect to get them. I had been hoping that by spending 4 times more than a unit from tractor supply, that I’d have a really elegant coop but I have to admit that I probably wouldn’t have purchased this one, knowing what I know now.

Highly Recommend Neither my husband nor I have any building skills. I would give the directions on the Model 2 XL a 98 out of 100, and their customer service a 100. I would suggest including the part numbers with the descriptions. This was not the case in later steps. I would also ensure that pre-drilled holes were in all the places the directions indicated. A minor issue, but helpful. I did not expect a call back on a Saturday with my one question, but minutes after leaving a voice mail, Kevin called back and provided clarification. He was terrific! He also followed up with us a few days later to ensure we were able to complete the assembly. We are hoping this is the last coop we will have to purchase, as winters in New England can be harsh. First impressions on this company are quite impressive. I would buy again.