Lois Carpenter
GBThe name Bridgerpuzzle board was beautiful The name puzzle board was beautiful! Quality workmanship on the cutting, painting and finishing. My 2-year old is already learning his colors and knows how to put the pieces together. Before long, we’ll teach him letters and how to spell his name. A great gift!
Juliana A
GBHappy Customer We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I did not receive my package right away, and after emailing the company my concern, Frank offered to replace my order. In the end, my package was retrieved, but I am still pleasantly surprised with their generous company policy. Good job on keeping your customers happy! I will definitely make future gift orders and recommend them!
Lindsay
CAGreat toy, efficient and caring service The train arrived across the border quickly, in perfect condition. Two letters of the same colour have to be positioned closer together than I liked. Other than that it's perfect and still looks great. The shipping charge cross border was reasonable at $9.99. I had formerly purchased (in Canada) a train from this company for each of my 7 grandkids as they were born The trains are no longer sold where I live. So I was willing to pay the adjusted rate in Canadian funds. Just a heads up to Canadians: UPS will waive customs fees if you contact this wonderful train company. But be sure to do that.
J Gardner
GBQuality Product Sold in Northern California Prompt shipping. Quality wood product. Pleased with different colors in the letters I ordered for my name train, and the engine and caboose look great too. I know my granddaughter will like it.
D Jones
GBCompany needs better customer service options Received the Puzzle stool from Alphabet Train today February 26. Pretty disappointed with my purchase, the name on stool is a Boys name (it's an obvious boys name). Alphabet Train uses pink color for the 1st letter and the last letter! Rest of the name has boy colors. They have no section on their site so you can special request colors. They only paint the top of the letters and not the sides. Placed order 1/7/24, have heard nothing from Company Alphabet-Trains. I have called twice and get no response and I sent an email with no reply. Now their website is acting flaky, will not let you sign in. Just need to when order will be ready to ship. So far would not recommend this company. Edit review 2/22/24: Alphabet-Train responded to my review and they are working on order. Thank you for getting back to me. I realize it would take time to complete the stool but being able to communicate to Alphabet-Train's customer service would be an asset. Thank you.