Alphabet Trains

P.O. Box 1702, 94526, Danville, United States
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4.50
Based on 20 Reviews

5

80.00%

4

10.00%

3

0.00%

2

0.00%

1

10.00%
About Alphabet Trains

Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program

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OneOfTheCrowd
GB

5 stars Saw this in a Vermont store while traveling, wanted it for a 3 year old’s birthday present, but I needed a letter not in stock at that store. This merchant is the manufacturer. Prompt delivery, good price, sturdy construction, pleasing appearance and appropriate size— fits other wood toy tracks. It was a big hit! 5 stars

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Jan
GB

My 1 year old grandson loves it My 1 year old grandson loves it! When I called to check on the status, my call was returned and spoke to a lovely gentleman. It's a lovely keepsake!

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D Jones
GB

Company needs better customer service options Received the Puzzle stool from Alphabet Train today February 26. Pretty disappointed with my purchase, the name on stool is a Boys name (it's an obvious boys name). Alphabet Train uses pink color for the 1st letter and the last letter! Rest of the name has boy colors. They have no section on their site so you can special request colors. They only paint the top of the letters and not the sides. Placed order 1/7/24, have heard nothing from Company Alphabet-Trains. I have called twice and get no response and I sent an email with no reply. Now their website is acting flaky, will not let you sign in. Just need to when order will be ready to ship. So far would not recommend this company. Edit review 2/22/24: Alphabet-Train responded to my review and they are working on order. Thank you for getting back to me. I realize it would take time to complete the stool but being able to communicate to Alphabet-Train's customer service would be an asset. Thank you.

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Nicolas Ramirez
GB

The trains look great The trains look great! I ordered two. One for my son and one for daughter who will be born soon. I requested specific colors and they did it for me. They're slightly less expensive than other places I found selling these and still the same quality. It's nice they fit on standard train tracks too so you don't have to buy special ones. They showed up in ten days so not very long a wait either. Highly recommend.

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Carol
GB

Duplicate color, duplicate letter not the same size The train is cute, but two of the six letters are the same color (I was hoping they would all be different). And the name has two “L”s in it which are side by side. One is larger than the other, noticeable to my eye. The order arrived quickly and I think it will be a nice addition to my grandson’s bedroom. After seeing my comments about the one letter being smaller, the company responded by replacing that letter. It looks great with the others. Thank you, Alphabet Trains.

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