Great gift I ordered the train Sunday and it arrived in Seattle Thursday. Despite box being slightly mashed and the shredded newspaper not the best packing material all the letters, engine and caboose arrived in good shape. This is a great 1st Birthday gift!

Customer service should not send a… Customer service should not send a Final review email before item is finished and shipped. Also, it took 2 phone messages and an email to get a reply from customer service. Craftmanship would have earned you a 5 but customer service needs work.

Duplicate color, duplicate letter not the same size The train is cute, but two of the six letters are the same color (I was hoping they would all be different). And the name has two “L”s in it which are side by side. One is larger than the other, noticeable to my eye. The order arrived quickly and I think it will be a nice addition to my grandson’s bedroom. After seeing my comments about the one letter being smaller, the company responded by replacing that letter. It looks great with the others. Thank you, Alphabet Trains.

Great product! I bought the red caboose and happy birthday engine to complete a name train set I already had for my granddaughter. I am very satisfied with the quality of my pieces and they are completely compatible with the other train set. I would highly recommend Alphabet Trains!

Absolutely love my son’s name train Absolutely love my son’s name train. The colors are just as pictured, the wood quality is great and I think it’s very reasonably priced! I might even splurge and get the whole alphabet if my son loves trains as he grows into a toddler. They are a fun toy and nice to look at so they don’t have that toy clutter feel that so many plastic toys have. Thanks for the great train!