Janice
GBI needed custom made bedding for a heirloom cradle I needed custom made bedding for a family heirloom and can honestly say I am extremely happy with my order. The mattress, waterproof pad, sheet & bumper all fit our 100+ yr old family cradle wonderfully. An to top it off everything came in half the expected time which was greatly appreciated.
Paul Harris
GBAbaby.Com fradulent shipping advertising and charges So I order 2 matress and sheets for a baby bassinet. I ordered it on wednesday at roughly 3PM and paid for next day air as we have twins that have a hard bassinet bottom and no cover. I then get a UPS notice saying it would be here 'next' wednesday or a week later after I piad 32.00 for overnight shipping. I finally get a reply from this idiot Hude and here is what he said exactly as I will cut and paste: "Hello, I want to clarify that overnight shipping means with the carrier- that UPS will deliver it within one day. For expedited processing, you would reach out to us right after placing the order so we could let the warehouse know that you need it to ship quick. I apologize for the misunderstanding, but I will refund you $15 off the shipping." I got the UPS notice it would be here wednesday on friday the 19th so that makes no sense and he dare say he would only refund half? Products look ok but it is being ran by tight wades with no customer service, you have been warned.
C. Calkins
GBPoor customer service Ordered toddler stepstool early May, it is now mid-June and still have not received it. my granddaughter‘s birthday has come and gone. I have tried numerous times to contact customer service to no avail. I have received no response whatsoever to my requests for help and or information. Cannot speak to quality of product because I have not received it, but I do know that I will never order anything from this company again and do not recommend.
Wendy Craig
GBThis personalized name puzzle stool is… This personalized name puzzle stool is the perfect gift for a new baby or toddler! I have given six as gifts, and every single one has been received with delight and appreciation. It's perfect for nursing mothers to use as a footrest, and the kids use it as a bathroom or kitchen stool and play with the puzzle as a name-recognition toy. It is well-made and painted.
Bea
GBDisappointed that the protective cover… Disappointed that the protective cover on the mattress is such a crinkly plastic material. It makes alot of noise just putting the fitted sheet on. Also, I know it said on the box to be careful when opening with a knife. Nonetheless, I accidentally cut a small slit in the mattress. This could easily be avoided by packing product differently by wrapping or tieing the product so that it isn’t pushing up against the inside of the box. Appreciate the fact that I could order exactly the size I needed and it does fit precisely. Order fulfillment time was also perfectly acceptable.