Dylan, This One's For You! I emailed support about the status of my order. I knew about a delay but didn't hear anything for weeks after that announcement. Dylan answered my support request and explained the situation, to which I totally understood; case closed. Now here's where it gets good. A week later, Dylan emails me-they just packaged my order and shipped it. I was like, "Dang! I didn't ask for this..." But you know what? I super appreciated it. The gesture goes far beyond my expectations for customer service and is nothing short of exemplary. Dylan, I hope your manager reads this and gives props where they're due. Thank you for your help! Stay safe out there and take care.

Easy to deal with Easy to deal with. No issues. The only thing I would want to change would be the option for tracked postage. Received everything as expected. Thanks Alter Sleeves!

Quick shipping everything arrived… Quick shipping everything arrived quickly and well packaged.

Quick response after my initial email Quick response after my initial email. Dylan was able to answer my question, and cancel my order without delay. First customer service interaction with Mythic Gaming / Alter Sleeves and it was a good one. Thanks.

What happened when my cards didn't arrive. I ordered my cards and got free shipping due to a promotion. The cards were due to arrive on a tuesday and I even got the tracking saying they had been delivered. Except they hadn't. After three more days of waiting to see if maybe they would show up and having no luck, I reached out to altersleeves to ask what my options were. I was expecting to have to reorder my entire order but AlterSleeves was incredible and told me they would resend my order with no additional payment needed. I will 100% be coming back to AlterSleeves and ordering more great product from them again.