Awesome product and experience Super fast shipping. High quality product! We did our due diligence on researching trampolines for our 5 year oldest birthday gift. The Jumpflex by far exceeded all competitors. My daughter LOVES it and we do too. Extra piece of mind with a lifetime warranty.

Quality of the product is fantastic Quality of the product is fantastic. There are a couple parts of the instructions that could have been better though. Like telling you how to orient the pad graphics during the install step, instead of recommending the orientation with respect to the entrance on the next step after you’ve already installed the pad wrong. And boy the netting is hard to install without a team. Once it’s all done though - it’s really amazingly sturdy. So all’s well that ends well!

The gold standard for quality/service. Couldn't be happier with this purchase and the product support received. Purchased shortly after moving to new neighborhood. Our backyard instantly became the hangout for our kids and their friends because of this trampoline. The quality of these trampolines fill me with confidence that our kids and their friends can play safely.

Amazing in everyday! I can't believe how amazing their customer service was. Extremely prompt (as in almost immediate to get back to us). They went above and beyond to resolve our net issue, honoring the lifetime warranty with no questions asked. They mailed it right away to us and also did a great job of communicating throughout the process. It is so rare to find such amazing customer service now days and Jumpflex hit it out of the park! The money we spent on this trampoline has been more than worth it and would definitely buy from them again.

Thank you jump flex! Customer support at jumpflex is above expectations. Not only do they make a quality product, but the warranty is outstanding and backed up by the company. It's an added bonus that the agent's New Zealand accents are so damn sexy.