Delivery was extra fast Delivery was extra fast! Came way earlier than promised. All 3 big boxes were sealed well with no equipment broken nor missing. My entire order matched exactly as I expected from Jumpflex website! Since installment we’ve had nothing but fun! It’s very sturdy. It’s definitely surviving our Oklahoma winds, rain, & ice storms.

Outstanding Customer Service Why buy jumpflex? Product is top notch, customer service was professional, quick and detailed. When you have a superior product that sells itself and add customer service, it makes buying direct (not through Amazon) all the better. Took 1.5 hrs of ease to put together the 14' tramp. Kids love it. Thanks

Great quality and great customer service I purchased a 15ft trampoline almost a year ago and we have absolutely loved it. Out of every trampoline we have owned I have by far been pleased with jumpflex quality. Recently our net tore and they were incredibly fast sending not only a replacement net but pole covers as well at no charge to me. If you're looking for a trampoline absolutely go with jumpflex!

Thank you jump flex! Customer support at jumpflex is above expectations. Not only do they make a quality product, but the warranty is outstanding and backed up by the company. It's an added bonus that the agent's New Zealand accents are so damn sexy.

Quality of the product is fantastic Quality of the product is fantastic. There are a couple parts of the instructions that could have been better though. Like telling you how to orient the pad graphics during the install step, instead of recommending the orientation with respect to the entrance on the next step after you’ve already installed the pad wrong. And boy the netting is hard to install without a team. Once it’s all done though - it’s really amazingly sturdy. So all’s well that ends well!