Great quality and great customer service I purchased a 15ft trampoline almost a year ago and we have absolutely loved it. Out of every trampoline we have owned I have by far been pleased with jumpflex quality. Recently our net tore and they were incredibly fast sending not only a replacement net but pole covers as well at no charge to me. If you're looking for a trampoline absolutely go with jumpflex!

Amazing in everyday! I can't believe how amazing their customer service was. Extremely prompt (as in almost immediate to get back to us). They went above and beyond to resolve our net issue, honoring the lifetime warranty with no questions asked. They mailed it right away to us and also did a great job of communicating throughout the process. It is so rare to find such amazing customer service now days and Jumpflex hit it out of the park! The money we spent on this trampoline has been more than worth it and would definitely buy from them again.

Don't buy, very cheap product (quality wise) and customer service ignore you Don't buy, cheap crap and don't respond to your delivery issues, opened dispute with paypal with all evidence and some how they still got away with it, so now I have a trampoline that was delivered with broken parts and I've lost £500 on cheap crap! Also weight limit of the product 150kg on website is a lie, packaging comes with 100kg on it!!!

Outstanding Customer Service Why buy jumpflex? Product is top notch, customer service was professional, quick and detailed. When you have a superior product that sells itself and add customer service, it makes buying direct (not through Amazon) all the better. Took 1.5 hrs of ease to put together the 14' tramp. Kids love it. Thanks

Warranty replacement quick and easy Fantastic customer service...quick and painless. Replacement parts were sent via warranty. Company clearly stands behind their product even after several years of use. Wouldn't hesitate to buy again if and when the time arises.