Overall great experience Overall great experience, can only recommend for future buyers. The product is even better than you can see from the pictures. It is big, squishy, fluffy and super grumpy. The communication and attitude of the seller was awesome, helpful and most importantly prompt.

Great customer service ! Great customer service ! They responded to my emails very quickly and politely resolved the problem I had with shipping in no time. I’d recommend this company to anyone, I love my grumpy octopus!

Great experience I am really excited. The product (grumpy octopus) is really great. Well made and it looks like the photos. Now to customer service: If I could, I would give it 10 stars. Unfortunately my first order was lost in the mail. I promptly received a reply to my email and a replacement was sent immediately. Even though I live in Germany, shipping was very fast. I will order here again and can fully recommend it.

Honest Saying Honestly saying, cannot be happier with the product and service. Customer service deserves 5 stars for doing a great job. Delivery time was but of pain as it stuck at the same hub for more than 15 days no wonder why, if this area could be looked after please. But you’re amazing overall. Thanks for a good experience. Highly recommended

Customer Service was awesome Customer Service was awesome. My Grumpy Shark didn't get shipped right away and customer service was right on it. Had it resolved and shipped out same day I contacted them.