Great customer service! I ordered several items. The grumpy sloth was a huge hit. The grumpy octopus as well. I have my family hooked on these cuties. I also love my shirt too. I received a size that was too big. I contacted the company and they immediately sent me the correct size. I was told I didn't need to return the previous wrong size. So nice!

Customer Service was awesome Customer Service was awesome. My Grumpy Shark didn't get shipped right away and customer service was right on it. Had it resolved and shipped out same day I contacted them.

Terrible service! Complete incompetents. Terrible service. I ordered three toys, they shipped each toy in a separate order!!! And after three weeks they have not yet arrived. One package is coming by UPS, one is coming by dhl courrier. And dhl courrier says that they attempted delivery, which is an obvious lie, because we were home all- day and we live in a house, no appartment, just one door. All delivery drivers just leave the packages at the door. The customer service staff can’t even tell me where the packages are. The third toy hasn’t even shipped it seems after three weeks! They don’t know. They claim that they were somehow surprised by christmas, a holiday that arrives on the same day every year surprised them!? Complete incompetents and none of these gifts will arrive before Christmas as promised.

The grumpiest and the cutiest octopuses ever! I've ordered Grumpy Baby Octopus and received it within 10 days, despite of the approaching Christmas. The toy is awesome, probably the funniest I've ever seen, quality without any complaints. However shopping experience can be improved: there is no way no see or charge your data after you place an order. But considering great support service this should not be a problem.

Honest Saying Honestly saying, cannot be happier with the product and service. Customer service deserves 5 stars for doing a great job. Delivery time was but of pain as it stuck at the same hub for more than 15 days no wonder why, if this area could be looked after please. But you’re amazing overall. Thanks for a good experience. Highly recommended