Starybluz
GB22 Missing Pieces - Puzzle #71936 Last Swim of Summer in… Puzzle #71936 Last Swim of Summer in the Hometown Gallery series had 22 missing pieces 4 were edge pieces and the rest were missing in various places throughout the puzzle. I have never had pieces missing from a brand new jigsaw puzzle and I have been doing jigsaw puzzles for 40+ years. This was extremely disappointing and annoying. I sent MasterPieces an email using the email provided on its website and the email bounced back as an invalid email address. The puzzle sells for $18.99 which is outrageous, especially for such a poor quality product. I will never buy another Master Pieces Inc. puzzle.
Doug Dickey
GBI enjoy your Norman Rockwell puzzles… I enjoy your Norman Rockwell puzzles and have ordered several with Master Pieces. I did have one previous problem with a missing piece on one of your puzzles, but you sent a replacement. I kept the first puzzle with the missing piece intact after I received the second puzzle. After putting together the second puzzle there was one extra piece. Lo and behold it was the missing piece from the first puzzle.
Liana Pace
GBPanoramic Frame Order Item arrived well packaged and undamaged. We ordered a panoramic frame for a puzzle we completed several years ago. Assembly was easy and the puzzle will be hanging on a wall in my husband’s office very soon.
Tricia Morlock
GBMasterpieces are the best! Masterpieces puzzles are the best! The pieces are interesting, different shapes and make it even more fun to assemble. We are so pleased that you now ship to Hawaii. Thank you. The order was well worth the wait to our outer island.
Lisa Senecal
GBStarry Night star I read all the reviews and I was surprised. My first experience with masterpieces was great I had bought the thousand piece Starry night and I love the feel of the linen type piece it was a hard puzzle but every piece was there and it looked great. The reason I got on this post is because I also have from Goodwill a 550 piece Grand Canyon from masterpieces and the puzzle pieces aren’t as nice they’re thin, shiny, odd large shapes and flimsy I don’t know if they’ve change the way they’re doing things since this is older than the previous one. I haven’t finished it so I don’t know if there any pieces missing but if they are I can’t blame the company since I got it from Goodwill.