I called this morning I called this morning, looking for information on an order. I was lucky enough to have Donald answer the phone. Not only did he exhibit patience, and empathy. He actually went out of his way to help. As an employer, he’s a keeper.

Entertainment Earth representative… Entertainment Earth representative Donald Tapia Reached out to me and explained my order. And the money I'll be getting back.I'm a price change. I only wish customer service was cool like this everywhere else.

Friendly customer service I have recently come under some new financial crisis that required me to have to cancel all my pre-orders. I had called their office and was connected with Donald Tapia. He did an amazing job and not only cleared my orders and possible debt that I would have been in, but also brightened my spirits during this trying time. Thank you for your support and friendly positive attitude.

I love Entertainment Earth!! Always love shopping with them! Any issues I’ve ever had they’ve quickly taken care of to my satisfaction! I spoke to Donald earlier and he was such a big help, thank you so much!

I've been shopping at EE for years now… I've been shopping at EE for years now and have never had any issues. My recent order came the other day and the figure set was missing a piece in the box (it was the manufacturer's fault). I decided to give EE a call and got Donald on the phone. He was a great help and very friendly to talk with. At the end of the day, the issue was resolved. Just another reason why I like to shop at EE...for the great customer service. Thanks again, Donald!