Dale Miller
GBFriendly customer service I have recently come under some new financial crisis that required me to have to cancel all my pre-orders. I had called their office and was connected with Donald Tapia. He did an amazing job and not only cleared my orders and possible debt that I would have been in, but also brightened my spirits during this trying time. Thank you for your support and friendly positive attitude.
Bryan Sutton
GBI have been a happy dedicated customer… I have been a happy dedicated customer of Entertainment Earth for 20 + years and they are a great company. Normally my orders come in mint condition but today I received an order that both the box and figures inside were damaged. They were packed well and obviously EE was not at fault, but it had been mishandled en route. I called EE and Donald couldn’t have been any nicer or more helpful. He made things right ….This is why I will continue to do business with them . They’re a solid company with kind people like Donald who work there . Thanks EE !!
A-A-Ron
GBI Love Entertainment Earth! Always extremely satisfied and impressed with Entertainment Earth, especially their Customer Support. It was an absolute pleasure speaking with Donald, who got me taken care of with the utmost professionalism and friendliness. I will definitely continue to happily give my business to E.E. because extraordinary individuals like Donald are there if you ever need assistance. Thank you so very much Donald!!
Jonny
GBI love Entertainment Earth!! Always love shopping with them! Any issues I’ve ever had they’ve quickly taken care of to my satisfaction! I spoke to Donald earlier and he was such a big help, thank you so much!
km
GBGreat customer experience I called to make an adjustment to my order and Donald had great information and was super helpful. Definitely made me glad I placed my order with EE.