Samantha Lewis
GBDo not order from this website Do not order from this website. Ordered a Halloween costume on 01 October that arrived 11 December. Tried to speak to customer services who told me I hadn’t selected a specific delivery date, even though I had an email with a scheduled date of 17th October. Told me to contact DHL and would not refund me as I don’t have the goods. Their returns policy charges you 18% for restock!! Will never order from here again. Awful customer service and clearly don’t understand our consumer rights.
Gil Yerushalmi
ILExcellent products and service Purchased a Coraline costume but received beauty and the beast by mistake (great mask). Called them and after 5 minutes the correct costume was on express mail and arrived after 4 days. Lovely yellow raincoat and wig.my daughter loves it. They asked me to keep the misplaced mask and donate it. Overall great service.
Corra Carrigan
AUThe costumes are very well made. The costumes are very well made and the customer support was very helpful. Would definitely recommend Halloween Costumes!!
James
GBI have been having a hard time trying… I have been having a hard time trying to exchange and item but hit a road block because I have tried to follow the online process and also have contacted customer service but can’t exchange because no card is on file but can’t add it via online process and can’t via phone…so I’m kinda stuck and all I want to do is exchange for a smaller size…love everything else
armando soto
GBAwesome products fast delivery Awesome products fast delivery. The props and decor will make you a hit of the neighborhood!