RUSSIAN FACTORY! RUSSIAN FACTORY! I’ve been buying these puzzles for some years as a xmas present tradition. I tried to stop an already delayed order after I got tired of waiting and realizing the factory of the puzzles are in Russia. Same story as all other reviews regarding customer service. Just awful and a total waste of time. Never got the stuff canceled, never heard back from them, never got instructions on how to send the puzzle back etc. Unidragon is on my black list now.

Terrible service Nice web and potentially nice products. However, one of the worst customer service I have experienced. Automated template with photo and nice speech after purchase is far from good. They don't communicate properly - no business email skill, no signature, no apology for problems, not answering on question, no proper info given. Just all wrong, giving it one last chance before cancelling the purchase they are not willing to complete, nor to give relevant info about. Don't buy there, find your wooden puzzle elsewhere.

very qualitative Hi, I ordered a puzzle with the Italian Riviera, besides the fact that it is exactly as in the pictures, it is also of high quality and very beautiful. I recommend it for anyone who wants to occupy their free time or even give a gift.

intrusive If you by someone reason didn’t finish your purchase (for me it was lack of payment method I prefer) - you’ll get spammed with reminders to finish. BY SMS!!! 4 in 2 hours! Please unidragon, text messages are for more important things than your intrusive attention. Blocked the number, never coming back to that website

Very qualitative !!! “Mandala Tree of Life” This puzzle is very qualitatively made of wood and carefully varnished, so that in the end you get a beautiful image of the tree of life. Every detail is well cut, polished and fits together perfectly for an ideal puzzle assembly. It came in a compact and beautiful box that I can use in my home as a decor item and that makes me very happy. Together with my daughter I assembled this puzzle and there were unique moments spent together away from gadgets and the virtual world. Fun and useful for the brain and attention. I recommend the puzzles from Unidragon!!!