The elusive Colbri My third experience with Unidragon was perfection. I selected the Elusive Colibri-a puzzle that was 2 parts-a hummingbird and a flower. I was amazed at all the hummingbird whimsies and the rich colors. I have assembled this puzzle 3 or 4 times and it still appears like new. Keep up the good work unidragon!

RUSSIAN FACTORY! RUSSIAN FACTORY! I’ve been buying these puzzles for some years as a xmas present tradition. I tried to stop an already delayed order after I got tired of waiting and realizing the factory of the puzzles are in Russia. Same story as all other reviews regarding customer service. Just awful and a total waste of time. Never got the stuff canceled, never heard back from them, never got instructions on how to send the puzzle back etc. Unidragon is on my black list now.

Terrible service Nice web and potentially nice products. However, one of the worst customer service I have experienced. Automated template with photo and nice speech after purchase is far from good. They don't communicate properly - no business email skill, no signature, no apology for problems, not answering on question, no proper info given. Just all wrong, giving it one last chance before cancelling the purchase they are not willing to complete, nor to give relevant info about. Don't buy there, find your wooden puzzle elsewhere.

intrusive If you by someone reason didn’t finish your purchase (for me it was lack of payment method I prefer) - you’ll get spammed with reminders to finish. BY SMS!!! 4 in 2 hours! Please unidragon, text messages are for more important things than your intrusive attention. Blocked the number, never coming back to that website

Bought few Unidragon puzzles Bought few Unidragon puzzles, owl, and 2 mandalas. Quality is great and looks amazing, not like cheap chinese versions you can be familiar with if you are in to puzzles. Overall really satisfied with product and customer service.