Great product really lousy service As others have stated the puzzles themselves are unique, beautiful and fun. But their customer service is horrid as are other elements I won’t bother going into. A shame really. I won’t buy another. (Update: Odd that Unidragon would reply to this post as they did. They seem surprised - don’t believe a word of it. They have had negative reviews about their customer service for a long time now and never do anything significant to address it. Companies like this have a high rate of eventual failure. Unidragon will be gone before long).

Unidragon puzzles are the best value… Unidragon puzzles are the best value for money, thier quality is amazing, it is a real pleasure to touch and to assemble the details. I have been buying them for myself and as Chmas presents for 2 years and my friends are waiting to expand thier collections. Did not open the boxes yet this time , but had no problems with the delivery.

Exquisite quality. Fast delivery. After having read good and mainly bad reviews I took a chance and ordered one jigsaw (Chameleon large). It arrived after 5 days in a beautiful wooden box. The quality of the jigsaw is exquisite. Many pieces are in the shape of insects, plants and animals you would expect to find in the same habitat. They fit together perfectly. No missing or broken pieces. Any jigsaw aficionado will love this!

Received defective Unidragon puzzle Bought a Unidragon puzzle through Amazon. Expensive. Right away when i open the box, there is a disclaimer from the company about missing pieces or defective puzzles, asking purchasers not to diss them on the internet in case this happens... Well, guess what! The pieces provided to me in my box DID NOT fit together early on, and thus the mandala puzzle COULDNT be completed. I am a seasoned puzzler, finishing very complex challenges with great patience. This company CLEARLY has PROBLEMS in their manufacture to automatically include this disclaimer along with their product! I was happy i bought this through Amazon in that i received an immediate refund with free return shipping rather than having to work directly with Unidragon to return ship and then wait for my refund. I will never buy a puzzle from this company again.

I actually really love Unidragon… I actually really love Unidragon puzzles, but theyre not creating beautiful puzzles anymore. Ive been getting emails for new puzzles and theyre all terrible. Their latest one is a plain black and white although challenging puzzle, it's ugly. There was one that was japanese the great wave which is also plain and ugly. The other ones are meant for kids. Dont see myself buying from them anymore since theyre going down hill in their creations. The new puzzles also have a flat, straight edge instead of the beautifully shaped edges of previous puzzles. Unidragon's unique beautiful puzzles is what drew me in and now theyre unfortunately going in a plain, ugly direction.